some people had hundreds of pounds in bills

and they'd apply so many data add-ons the system wouldn't allow it anymore

in a month

£15 a pop for 2gb

burn it in 2 hours

some woman who racked up almost a grand calling abroad and texting abroad

then called me shouting "IT'S AN INTERNATIONAL WORLD, WHY DO YOU CHARGE ME TO CALL AMERICA!!"

uh every carrier worldwide does

snobby cunt

and the amount of cuckery people went through to get the latest greatest phone

makes me sick tbh, I'd rather just get a chink phone than someone like me poking through someone's credit history

anyone who works in retail will know these feels

the pain in the parent's eyes while they pay for their kids' new iDevice on a credit card

Know what's a fun job?

Calling up people and trying to sell them kitchens

lel

fuck me, it was boring and horrible

I had people trying to sue me for a week once

want to know why?

woman complained for months about reception problems, we eventually gave her a free phone

but to get a free phone you put a credit on their bill to pay it off

she found it on her bills that we saw she was checking every hour

so she got a free phone + £150

so we billed her for it lel

and she went berserk at me, said she was taking ME to court

started geting faxes care of me in the office warning me

eventually dropped it when they realised what they were doing

I could hear her twig that she got a phone + £150, her idea was to go nuts and blame us

NO WAY you write off a good phone + £150, no matter how high up the company said no

was insane

fucking Africans just throw an iPhone at you if you're mad lmao

lol we had someone come in with a laptop that was basically a lemon

had been sent away dozens of times, never fixed

we tried to fix it in store, couldn't do anything

so she asked "listen, i've been in here all these times and i just want a laptop that works, what can you guys do"

and on a store level we can't do shit

so we basically had to tell her to call in and get escalated until she could get someone to buy out the laptop and give her a new one

because for whatever reason the people on the phone have much more power than us

that reminds me

i need to call hipstreet and bitch because their shit doesn't work

people on the phone have access to all the systems, retail are always the morons (no offense)