WORKING ON IT NOW

Click Voice and Video

I THIN K I AM A GO ON THE ACCOUNT BEING OPEN DOWN THERE. I DID THAT LAST NIGHT

Select push to talk

This is where you select your shortcut key

IM TRYING TO FIND THAT....VOICE AND VIDEO

If you have done these steps then we can check out your mic in the help desk voice room

Okay first thing you do is open your accout

IN WELCOME VOICE?

IVE GOTTEN TO THE VOICE DID U HEAR ME?

I UNMUTED

Did you press and hold the shortcut key while speaking?

Mic Check?

Can you hear me?

IN AND OUT

YES

Press and hold your shortcut key while speaking

Then release when finished

JUST TRIED

Nothing

Heard nothing

Windows 10?

Are you using Windows 10?

By any chance did you try and install the app more than one time?

I KNOW IM PRETTY CLOSE TO GETTING IT HERE...CUZ SOMEWHERE, I HEARD MY VOICE TEST...I CAN HEAR YOU INTERMITTENTLY...AND F4 DOESNT SEEM TOI B WORKIN YET

IF YOU HAVE TO GO..I UNDERSTAND ,,YOUVE ALREADY SPENT MUCH TIME WITH ME

YES WIN 10

@MIKE LEGEL Did you install multiple copies of the app? Are you using Windows 10?

Let's try one thing it may be your permissions are not set up to allow the app to use your mic

WIND 10 YES.....MULTIPLE COPIES OF APP, QUITE POSSIBLY,,,NOT SURE THO

If yu have two or more copies then they are corrupted

YOUVE BEEN STELLAR MY FRIEND...YOUR PATIENCE IS APPRECIATED...

Complete uninstall is necessary ten reinstall the app.

Let me give you two how to videos they are very short but you will need them to hget your mic working

YIKES....NOT SURE THO IF I EVER EVEN GOT THE APP

Is there an icon on your desktop that you click to get in here?