Message from @tattered flag

Discord ID: 616623883193286700


2019-08-29 13:10:32 UTC  

IM TRYING TO FIND THAT....VOICE AND VIDEO

2019-08-29 13:10:55 UTC  

If you have done these steps then we can check out your mic in the help desk voice room

2019-08-29 13:11:08 UTC  

Okay first thing you do is open your accout

2019-08-29 13:11:28 UTC  

https://cdn.discordapp.com/attachments/430201855172280360/616620941421707398/unknown.png

2019-08-29 13:11:38 UTC  

IN WELCOME VOICE?

2019-08-29 13:12:04 UTC  

https://cdn.discordapp.com/attachments/430201855172280360/616621091544236151/unknown.png

2019-08-29 13:16:36 UTC  

IVE GOTTEN TO THE VOICE DID U HEAR ME?

2019-08-29 13:17:13 UTC  

I UNMUTED

2019-08-29 13:19:05 UTC  

Did you press and hold the shortcut key while speaking?

2019-08-29 13:19:29 UTC  

Mic Check?

2019-08-29 13:19:57 UTC  

Can you hear me?

2019-08-29 13:20:10 UTC  

IN AND OUT

2019-08-29 13:20:20 UTC  

YES

2019-08-29 13:20:36 UTC  

Press and hold your shortcut key while speaking

2019-08-29 13:20:47 UTC  

Then release when finished

2019-08-29 13:21:08 UTC  

JUST TRIED

2019-08-29 13:21:13 UTC  

Nothing

2019-08-29 13:21:16 UTC  

Heard nothing

2019-08-29 13:21:30 UTC  

Windows 10?

2019-08-29 13:22:09 UTC  

Are you using Windows 10?

2019-08-29 13:23:10 UTC  

By any chance did you try and install the app more than one time?

2019-08-29 13:23:27 UTC  

I KNOW IM PRETTY CLOSE TO GETTING IT HERE...CUZ SOMEWHERE, I HEARD MY VOICE TEST...I CAN HEAR YOU INTERMITTENTLY...AND F4 DOESNT SEEM TOI B WORKIN YET

2019-08-29 13:23:28 UTC  

IF YOU HAVE TO GO..I UNDERSTAND ,,YOUVE ALREADY SPENT MUCH TIME WITH ME

2019-08-29 13:23:29 UTC  

YES WIN 10

2019-08-29 13:23:57 UTC  

@MIKE LEGEL Did you install multiple copies of the app? Are you using Windows 10?

2019-08-29 13:24:30 UTC  

Let's try one thing it may be your permissions are not set up to allow the app to use your mic

2019-08-29 13:24:47 UTC  

WIND 10 YES.....MULTIPLE COPIES OF APP, QUITE POSSIBLY,,,NOT SURE THO

2019-08-29 13:25:37 UTC  

If yu have two or more copies then they are corrupted

2019-08-29 13:25:49 UTC  

YOUVE BEEN STELLAR MY FRIEND...YOUR PATIENCE IS APPRECIATED...

2019-08-29 13:26:00 UTC  

Complete uninstall is necessary ten reinstall the app.

2019-08-29 13:26:24 UTC  

Let me give you two how to videos they are very short but you will need them to hget your mic working

2019-08-29 13:26:37 UTC  

YIKES....NOT SURE THO IF I EVER EVEN GOT THE APP

2019-08-29 13:26:58 UTC  

Is there an icon on your desktop that you click to get in here?

2019-08-29 13:26:58 UTC  

OK

2019-08-29 13:27:11 UTC  

LET ME CHECK

2019-08-29 13:27:21 UTC  

If you are using the browser then that will not work either

2019-08-29 13:27:35 UTC  

Audio difficulties with Windows 10

2019-08-29 13:28:22 UTC  

10 IS A PAIN IN THE BUTT NO DOUBT

2019-08-29 13:29:03 UTC  

Let me post videos to your DM that way you can access them

2019-08-29 13:29:09 UTC  

JUST CHEKT AND THER IS AN DISCORD ICON BUT SAYS NOT EXECUTABLE SOMETHNG LIKE THAT

2019-08-29 13:29:44 UTC  

Okay let me post a few more things to you then we will begin