Click this image to enlarge for easier reading

DO I UNMUTE MIC?

No not yet

Select your shortcut key by clicking the little white rectangle in that box

In my case I used the F4 key but you decide

Preferably a key that you do not use often

F4 SOUNDS GOOD DO I GO INTO USER SETTINGS NEXT TO THE HEADSET ICON?

Did you folow the image and set yours up accordingly?

I DONT SEE A LITTLE WHITE RECTANGL...OR BOX ITS IN

Open your account

WORKING ON IT NOW

Click Voice and Video

I THIN K I AM A GO ON THE ACCOUNT BEING OPEN DOWN THERE. I DID THAT LAST NIGHT

Select push to talk

This is where you select your shortcut key

IM TRYING TO FIND THAT....VOICE AND VIDEO

If you have done these steps then we can check out your mic in the help desk voice room

Okay first thing you do is open your accout

IN WELCOME VOICE?

IVE GOTTEN TO THE VOICE DID U HEAR ME?

I UNMUTED

Did you press and hold the shortcut key while speaking?

Mic Check?

Can you hear me?

IN AND OUT

YES

Press and hold your shortcut key while speaking

Then release when finished

JUST TRIED

Nothing

Heard nothing

Windows 10?

Are you using Windows 10?

By any chance did you try and install the app more than one time?

I KNOW IM PRETTY CLOSE TO GETTING IT HERE...CUZ SOMEWHERE, I HEARD MY VOICE TEST...I CAN HEAR YOU INTERMITTENTLY...AND F4 DOESNT SEEM TOI B WORKIN YET

IF YOU HAVE TO GO..I UNDERSTAND ,,YOUVE ALREADY SPENT MUCH TIME WITH ME