help-desk

Discord ID: 430201855172280360


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2018-04-03 23:30:46 UTC

@everyone (< do not abuse this btw, as everyone in the whole Discord will come running and get annoyed at overuse!)
Welcome to the Soapbox Testbed! This is the channel or โ€˜roomโ€™ where some of the experienced mods and Discord volunteers will talk you through a basic orientation. Click the people icon above (by the search/magnifying glass) to see โ€˜who is hereโ€™ list of Admins, Mods, and members on the right. On mobile devices you can โ€˜swipeโ€™ left to see the same. Swipe right, or click the people icon again to see the various rooms or channels on the left. The rooms or channels you see will vary depending on your permission levels.

2018-04-03 23:32:36 UTC

Accompanying this TEXT channel is a voice channel. You can and should be in both at the same time. #help desk voice or the channel right below this one, <#430201855172280360>

2018-04-03 23:36:43 UTC

Look at the left hand column (swipe right if on mobile) and see your name in the lower left corner of your screen. Click the gear icon to set your voice method and volume levels for input and output. This area of setup usually requires a bit of talk through, but once you have learned this, please help train the next wave of volunteers who come in right behind you. This is how your skills develop and natural leaders emerge.

2018-04-03 23:41:40 UTC

In our voice areas we usually select the Push To Talk setting. This helps curb background noises when button is not pushed. We recommend you use headphone also to prevent speaker feedback. Build good habits now as we try to up our game with the goal of a team of skilled professional sounding volunteers. Just us, but cool sounding ๐Ÿ˜Ž

2018-04-03 23:43:25 UTC

Go back to Whoโ€™s Here view, click any name (with green or orange light) to Direct Message if you have a question or find yourselves in here alone or lost. โ˜๏ธ

2018-04-03 23:43:26 UTC

You have gained a rank @Deleted User, you just advanced to 1 . Thanks for all you do Patriot!

2018-04-03 23:58:01 UTC

Awesome @Deleted User good overview brother!

2018-04-03 23:58:56 UTC

Indeed. Great breakdown.

2018-04-03 23:59:54 UTC

FOR EVERYONE NEW TO DISCORD - CHECKOUT THIS 6 MINUTE VIDEO
IF THIS HELPS, PLEASE SUBSCRIBE TO THIS CHANNEL FOR NEW UPCOMING TECH TIPS AND ACCURATE NEWS
https://www.youtube.com/watch?v=UE5x7-Z_AL8&t=107s
@everyone

2018-04-03 23:59:54 UTC

Thank you. My fist assignment in CBTS Discord was vetting each new member and in IBOR and NameAndShame this type talk through had the new crew running themselves in about four hours ๐Ÿ˜

2018-04-04 00:00:22 UTC

You nailed it brother!

2018-04-04 00:00:32 UTC

Yep. I spent hours in the help-desk on ibor helping people get set up

2018-04-04 00:01:04 UTC

pls remember to set new chanel notifications to @ mentions only. not every post lol

2018-04-04 00:01:07 UTC

I think there is a โ€˜Discord for Dummiesโ€™ video that covers the basics too.

2018-04-04 00:01:20 UTC

my phone is havin a siezure lol

2018-04-04 00:01:24 UTC

I'll find it for you

2018-04-04 00:02:07 UTC

i changed my setting now but your able to do it for all as admin when u create a server

2018-04-04 00:02:13 UTC

Channel settings up top

2018-04-04 00:02:25 UTC

Yes, we just used the at @ sign to get newbies in here next after Welcome entry, but the best example is to limit use.

2018-04-04 00:02:39 UTC

Agreed

2018-04-04 00:03:06 UTC

Agreed also !!!

2018-04-04 00:05:31 UTC

Cosmic can actually limit or disable that. Yes, click the Testbed title on upper left hand corner to set your notification level. Do NOT click leave server to sign off for the day. This will literally kick you out of this Discord and youโ€™ll have to re-enter all over again! LOL

2018-04-04 00:05:45 UTC

Android app Notification Fix (Clear or Reduce Notifications) -
1) Select desired server from left-side.
2) Select three-line menu icon located upper-left of screen.
3) Select server listed. Drag up from selected server-name shown at bottom of screen.
4) Select Notifications on menu listed & select desired option; All Messages, [Only @mention], Nothing, Suppress @everyone and @here, or disable Mobile Push Notifications.
6) Select Back Arrow when done.

*Select "Nothing" Option ", & Deselect "Mobile Push Notifications" by tapping on it once, respectively if no notifications are desired.

2018-04-04 00:06:36 UTC

Those should help as well @Deleted User

2018-04-04 00:07:03 UTC

Great job @An0n_American

2018-04-04 00:07:19 UTC

Any time

2018-04-04 00:10:46 UTC

@CosmiC10R can you change the server setting to mentions Only?

2018-04-04 00:11:00 UTC

@Gab.ai/cannuker777 yes, but you can click the โ€˜Testbedโ€™ Discord title on upper left hand corner and set your notifications there to All, @ or None. This will keep us all sane.

2018-04-04 00:12:57 UTC

Yes, I was getting the bot notifications every grab of Fox News, etc. a couple dozen at least hahaha

2018-04-04 00:18:12 UTC

Once you enter the โ€˜help desk voiceโ€™ channel, plus this <#430201855172280360> room or channel, you can practice chat and text simultaneously. Links and sauce can be posted in this space (text) while ongoing voice questions and answers carry on live. Learn to watch both. In 24-7 Soapbox Livestream our researchers drop links, Q posts, etc., while the voice is ongoing.

2018-04-04 00:19:33 UTC

Thanks Gen6 Slayr

2018-04-04 00:19:44 UTC

Yes sir. Very good advice @Deleted User

2018-04-04 00:50:25 UTC

https://cdn.discordapp.com/attachments/430201855172280360/430891863785078805/only.jpg

2018-04-04 00:50:51 UTC
2018-04-04 00:59:33 UTC

Okay, volunteers, if we could write a summary of our tips today, including vids, and post in new channel <#430892996716920852> for a more permanent reference to get our newcomers oriented and up to speed. We will not chat in there, just these basic tips to send anyone and everyone for 101 training tips. This channel scrolls off so that will be our how-to repository. Thank you all, great prep work today!

2018-04-04 01:03:01 UTC

I can pin now, but many of my โ€˜paragraphsโ€™ above were actually 6 posts long. I can rewrite and pin, except newbies often never click the red pushpin, but will do both. Marise, you are key asset here and I thank you! ๐Ÿ‘ for bringing your experience and links!

2018-04-04 01:04:13 UTC

2018-04-04 01:37:32 UTC

do you know how to save a web site

2018-04-04 01:46:50 UTC

@KrisHunter have not used but one can submit an url that you suspect might disappear to an archive website and it will save the website there, if that helps. I donโ€™t know the archive link, anyone? I think @she7anon and others have posted it before.

2018-04-04 01:48:15 UTC

If you click the little dots on the upper right of the browser is should allow you to save a page or download as a pdf. I've done both. Depends on the browser. @KrisHunter

2018-04-04 01:49:10 UTC

To save for future reference, I email or message links to myself several times a day. Easy to retrieve later.

2018-04-04 01:49:46 UTC

Unless the website disappears

2018-04-04 01:49:49 UTC

Yeah. I just save the pages. I tend to have too many to keep track of otherwise.

2018-04-04 01:49:49 UTC

You have gained a rank @An0n_American, you just advanced to 2 . Thanks for all you do Patriot!

2018-04-04 01:51:26 UTC

Ask Deadcat, he has an awesome filing system, and memory, but he may be traveling to D.C. right now.

2018-04-04 04:31:43 UTC

2018-04-04 22:47:48 UTC

Hi all! Please let me know if I can assist in some way. Much Love ๐Ÿ’œ

2018-04-06 11:50:41 UTC

I don't get the rank thing....

2018-04-06 11:50:42 UTC

You have gained a rank @AncestralCrosse, you just advanced to 1 . Thanks for all you do Patriot!

2018-04-06 11:51:03 UTC

!rank

2018-04-06 11:51:03 UTC

2018-04-06 17:27:14 UTC

hello

2018-04-11 04:48:20 UTC

Greetings all... Doing the leg work as requested...

2018-04-11 08:34:43 UTC

ive got to get a vid msg to group important theory ref Cohen

2018-04-11 08:37:03 UTC

Cleaning house VIP

2018-04-15 14:57:20 UTC

Buongiorno, ciao! Good morning, hil.

2018-04-15 15:17:33 UTC

Good morning

2018-04-17 18:22:46 UTC

@Deleted User you need some help?

2018-04-17 18:32:33 UTC

yes

2018-04-17 18:33:05 UTC

ok

2018-04-17 18:33:57 UTC

@Wang Dang Doodle can you type here?

2018-04-17 18:34:27 UTC

i hear you

2018-04-17 18:34:42 UTC

yes

2018-04-17 18:34:42 UTC

i hear you

2018-04-17 18:34:46 UTC

perfect

2018-04-17 18:35:09 UTC

thank you

2018-04-17 18:36:03 UTC

What's with the bouncing exclamation point?

2018-04-17 18:38:26 UTC

huh?

2018-04-17 18:38:47 UTC

got to get a headset!

2018-04-17 18:39:00 UTC

ok you can still text down below too

2018-04-17 18:41:25 UTC

I like to listen to the youtube channel while in here.

2018-04-17 18:41:41 UTC

@himtex I've got a yellow bouncing up & down exclamation point just above my name to the left & next to the patriots soapbox avatar above left

2018-04-17 18:42:02 UTC

Hey, @I love Horses if you can hear or type let me know

2018-04-17 18:43:09 UTC

That's odd @Thranduil

2018-04-17 18:43:19 UTC

@himtex I can see you typing. Cannot hear you.

2018-04-17 18:43:36 UTC

ok. you have a headset?

2018-04-17 18:44:40 UTC

You can be here and not hear or talk but you're welcom either way

2018-04-17 18:45:02 UTC

@himtex I'm in Patriots Soapbox voice

2018-04-17 18:45:17 UTC

ok cool so you're good to go...lol sorry

2018-04-17 18:45:32 UTC

๐Ÿ’ช๐Ÿผ ๐Ÿ˜† โœŒ๐Ÿผ

2018-04-17 18:45:36 UTC

I'm in help desk you can change your text channels

2018-04-17 18:45:45 UTC

@himtex No worries! That's why I cant hear you! LOL

2018-04-17 18:45:52 UTC

lol

2018-04-17 18:45:59 UTC

Oh well lets see how long it lasts, it may be just to get my attention

2018-04-17 18:46:22 UTC

NOOOOO

2018-04-17 18:46:25 UTC

ooops

2018-04-17 18:46:42 UTC

OK

2018-04-17 18:46:54 UTC

thanks

2018-04-17 18:48:07 UTC

@Thranduil idk know sorry that's a new one on me

2018-04-17 18:48:29 UTC

@rita416 Everything ok?

2018-04-17 18:50:55 UTC

@Deleted User can you talk or text?

2018-04-17 18:52:04 UTC

@CJ Cooper Can you type here?

2018-04-17 18:52:52 UTC

@Kanon can you type here

2018-04-17 18:53:32 UTC

@BrilliantBake can you type here?

2018-04-17 18:55:19 UTC

I see that I can text but is there audio??

2018-04-17 18:55:34 UTC

Yes I can type here

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