Message from @Emma
Discord ID: 282914020929830913
I've never really had anything like that fail on me yet
I opted to get a TIVO from their partnership instead of one of their own cable boxes for that reason.
The modem and router are mine.
All the cables are mine.
Never had a problem with the TiVO like I did with the cable box they had me using before.
I don't know what it is about them that causes all their hardware to be shit.
their service is some of the best in the whole country otherwise.
Money simple as that
They don't want to spend much on you they don't care they just want your money
That's just it. they're insanely dedicated to have high quality, top end service.
They're going to give their entire service area gigabit internet by the end of the year.
At least they say they will.
If they do they'll create the largest gigabit service area in the nation.
Hmm well they spend so much on the lines and shit. I guess they need to make shortcuts somewhere
They claim they're not going to signifcantly change their prices for gigabit speeds and that it'll be their base service in upgraded areas and that they intend to bring it to every area they service.
Yup and that will cost buckets full of money so yeah I see why some of the other products might be shit
Ugh....
Skyrim SE was crashing on loading a save so I tried a clean install and then cutting back on some of the mods I have installed.
**NOW** it crashes on loading the main menu.
RIP have you tried restarting your machine?
I wouldn't be complaining if the simple fixes didn't work.
that reminded me of every tech support call ever
"Have you tried turning it off and on again?"
I was tech support at my last year of high school and that's how I fixed 99% of problems.
Nice XD
having the worst time trying to access my routers DNS settings
I've done tech support and yeah it's how you fix every problem
Sometimes I wonder if playing Dark Souls is a bad way to deal with feeling like shit.
Also what router do you use?
It's a Netgear
I've tried www.routerlogin.com but every time I put in the login redentials it just doesn't work
Have you done user = admin, pass = password
Yup
Did fuckall
if that doesn't work on the bottom or somewhere on your router the should be a sticker with the admin details on it
If that didn't fix it, we'd just reimage the computer using generic backup image from our server. That fixed almost everything that a restart didn't. If it still didn't work, it was a hardware issue and that's when it got really fun.
That's what I originally typed in. That didn't work either for ome reason
The only repair that really stands out though was the one time we had to remove the top half of a laptop and replace it because the screen was totally destroyed. All we got for an answer was that it was an accident. But honestly if I had to guess, I'd say he took a sledgehammer to it.
The back side of the laptop lid was split open.
Backup are the key to tech support also people are fucking stupid with hardware and laptops like boi come on.