I know, just when retail reps get lippy or pass things 100% to me in that job, I'd blow a gasket, I'm supposed to sort it out, tell you how it's sorted, then you convey that to them to take the credit

he's known for being told that there was someone angry who wanted to talk to him on line one and saying "they can stay on line 1, I'm busy"

but some reps just toss the phone and run

I'm good guy comfy lmao

"take the credit, say it was your idea, it's sorted"

now I'm in the mood to call a call centre

lol I'm doing that right now

recording it too incase they tell me some bullshit so I can prove I got bamboozled

I'd always hang up on people who drop that on me

it's illegal to not announce it in the UK

at the very start of the call

so they'd sometimes be like "BTW I'M RECORDING YOOO"

15 minutes in

I'd tell them they just broke the law and hang up

lol whatever I don't wanna get fucked over by this company again

just say it at the very start

don't know Canadian laws but it's totally illegal to do that in the UK without letting the other party know

is it possible that that will get me better service since they know I have a recording

sure, if you're nice

being nice and polite is 100% best way to do it

those people get shouted at 9-5

someone being nice is a godsend

I hate dealign with folks on the phone when I'm pissed off

fug

because I feel like I'm taking it out on them

the automated system hung up on me

I know

it's never them, it's the company

I actually was on the phone with royal mail because they shipped an item via fucking surface mail to the USA instead of on a plane

and he was talking about something being policy because of customs

and I remarked that it's fucking stupid, but made sure to interject

I'm not saying you're stupid

just that the inconsistent policy is

but royal mail is a whole different level of fucking retards

yeah royal mail is a tough one

and scamming bastards

good pay though, comparitively

never worked for them

gf worked for yodel

2 days of training, shunted on

if you think people are mad at royal mail