Message from @Dakota

Discord ID: 608803966783979533


2019-08-07 23:23:54 UTC  

@Two Feathers Okay please standby

2019-08-07 23:23:57 UTC  

oh good @Dakota

2019-08-07 23:24:01 UTC  

I opted in

2019-08-07 23:24:39 UTC  

ok - and now you can see where I am typing.

2019-08-07 23:24:50 UTC  

yes

2019-08-07 23:25:00 UTC  

Would you like more assistance or would you like to look around?

2019-08-07 23:25:48 UTC  

I think I need more help.Can you try talking

2019-08-07 23:25:55 UTC  

try downloading discord instead of running it in the browser

2019-08-07 23:25:59 UTC  

if you have not already, then please download the discord program so you are not using it in your web browser. because the 'in browser' form of discord is known to cause issues.
https://discordapp.com/download
https://cdn.discordapp.com/attachments/430201855172280360/572921511296499732/unknown.png

if your having account duplication issues then make sure to watch closely when logging in that you are on the login page and not the account creation page. (they look alot alike)
https://cdn.discordapp.com/attachments/569827436464832522/573655178369171456/unknown.png
https://cdn.discordapp.com/attachments/430201855172280360/575118593717567498/unknown.png

2019-08-07 23:26:23 UTC  

yes do you see to the left of us the column has help desk voice click on that tab/room please @Dakota

2019-08-07 23:26:27 UTC  

I'm in there

2019-08-07 23:27:03 UTC  

can you hear me @Dakota

2019-08-07 23:27:19 UTC  

I can hear you

2019-08-07 23:27:43 UTC  

Yes

2019-08-07 23:28:00 UTC  

@Clarabel The link is for Dakota and his multiple accounts

2019-08-07 23:28:07 UTC  

👆 👆 👆 👆 👆 👆 👆

2019-08-07 23:28:16 UTC  

Above

2019-08-07 23:28:49 UTC  

yes

2019-08-07 23:29:15 UTC  

ya if your having problems with multiple accounts usualy the solution is to download discord. rather then running it in the browser

2019-08-07 23:29:27 UTC  

its a commoon problem with browser users

2019-08-07 23:29:36 UTC  

ok I don't know how to close . I did download

2019-08-07 23:29:53 UTC  

Not on browser

2019-08-07 23:30:13 UTC  

@imig and @tattered flag can you please continue to help LOL

2019-08-07 23:30:44 UTC  

We are working on it now

2019-08-07 23:30:52 UTC  

after downloading it run the download to install it.

2019-08-07 23:30:54 UTC  

ok gotcha!

2019-08-07 23:31:04 UTC  

did that

2019-08-07 23:31:26 UTC  

then log in to the program that has jus been installed

2019-08-07 23:31:26 UTC  

It sas Im voice connected

2019-08-07 23:31:35 UTC  

Imig and Tattered - Dakota can hear but can't talk to me

2019-08-07 23:31:50 UTC  

so you have a second account active? that one must be in the browser ya? just ditch that one use the program instead

2019-08-07 23:32:01 UTC  

oh i thought this was a duplicate accounts issue

2019-08-07 23:32:13 UTC  

It is the duplicate account

2019-08-07 23:32:16 UTC  

yes it is somehow one is active the other is dark

2019-08-07 23:32:17 UTC  

And audio

2019-08-07 23:32:27 UTC  

got that browser is closed

2019-08-07 23:32:51 UTC  

Please avoid using the browserit can be problematic

2019-08-07 23:33:12 UTC  

https://cdn.discordapp.com/attachments/430201855172280360/608804870513754137/this.PNG

2019-08-07 23:33:14 UTC  

verify you got your voice and audio settings rigged proper in the discord program

https://cdn.discordapp.com/attachments/430201855172280360/608804877623230495/unknown.png

2019-08-07 23:34:10 UTC  

https://cdn.discordapp.com/attachments/430201855172280360/608805117084434433/unknown.png

2019-08-07 23:34:27 UTC  

@Dakota How many times did you try to install the app?