Rythm Bot #outages

Discord ID: 692186493552164905

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<:online:487591063616225290> Maintenance is done! <a:ameowpartyattention:451143444367409193> Thank you for all your patience and cooperation as we upgraded our server. Allow Rythm 20-30 minutes to fully boot, and after that everything should be business as usual. <:sungwasses:592733945980780544> Thank you all once more for supporting and choosing <:rythm:345035225279234049> Rythm!! ๐Ÿ’™ <a:shark:653414876278030346>

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<:status_online:596576749790429200> **All issues resolved with all 3 bots <:party:350641647417032706>**

> **Rythm Outage Status**
> <:rythm:345035225279234049> | **Rythm 1:** <:online:487591063616225290> Fully operational!
> <:rythm2:513127646792777758> | **Rythm 2:** <:online:487591063616225290> Fully operational!
> <:rythmcanary:513127646780194817> | **Rythm Canary:** <:online:487591063616225290> Fully operational!
> **Invite all versions of Rythm from: https://rythmbot.co/releases**

~~<:dnd:487593412711677982>All music bots are experiencing lag issues due to discord's voice servers being overloaded due to the virus. Please be patient as we await a fix on their end. ๐Ÿ’™~~

<:status_idle:596576773488115722> **Soundcloud currently isn't working, the issue is being investigated**
<:status_online:596576749790429200> **Issue resolved** <:party:350641647417032706>

~~<:dnd:487593412711677982> Rythm 1 and Rythm 2 is entirely offline due an issue on Discord's end. In the mean time, you can invite Rythm Canary which is not affected. You can find it at <https://rythmbot.co/releases>
<:status_idle:596576773488115722> Rythm 1 and Rythm 2 are currently booting up. They should come back online shortly!~~
<:party:350641647417032706>**Issues fully resolved**

~~<:online:487591063616225290> Rythm 2 is fully online now. Please use Rythm 2 until Rythm 1 is fully online again, You can invite Rythm 2 from <https://rythmbot.co/releases>~~
<:party:350641647417032706>**Issues fully resolved**

[Original Message Deleted]

~~<:status_idle:596576773488115722> <:rythm:345035225279234049> **Rythm** and <:rythm2:513127646792777758> **Rythm 2** are currently experiencing some issues in a small amount of servers, investigating....
If you are having issues please use <:rythmcanary:513127646780194817> **Rythm Canary** in the meantime - **<https://rythmbot.co/invitecanary>**
<:status_dnd:596576774364856321> **Issue identified**, we will be doing a rolling restart to Rythm 1 and 2 fix the issues, If the bot is offline in your server feel free to invite the alternative mentioned above, the bots should be fully online shortly!
<:status_idle:596576773488115722> <:rythm2:513127646792777758> **Rythm 2** is now fully online, If you're still waiting for Rythm 1 to recover feel free to use it as an alternative release, check out all releases here: **<https://rythmbot.co/releases>**
<:status_idle:596576773488115722> Just wanted to clarify that these issues were caused by Discord having issues a few hours ago, we are now recovering from them. Additionally we are 80% into the rolling restart! Almost there~~
<:status_online:596576749790429200> **Issue resolved** <:party:350641647417032706>

~~<:status_dnd:596576774364856321> <:rythm:345035225279234049> **Rythm** is currently offline in a portion of servers, everything should be back up soon, At the moment we believe this was caused by something out of our control, we are actively investigating to figure out what went wrong
In the meantime - I recommend inviting <:rythm2:513127646792777758> **Rythm 2** or <:rythmcanary:513127646780194817> **Rythm canary** from this link: **<https://rythmbot.co/releases>**~~
**Issue resolved** <:party:350641647417032706>

<:dnd:688566207028396143>~~ <:rythm:345035225279234049> **Rythm** and <:rythm2:513127646792777758> **Rythm 2** seem to have gone offline for unknown reasons. We are investigating the issue and hope to have it resolved as soon as possible. We apologize for any inconvenience.~~
~~**UPDATE**: This issue seems to have been caused by a Cloudflare outage. You can keep up with the Cloudflare issues here: <https://www.cloudflarestatus.com/incidents/ggykb3w1ymmq>~~
~~**UPDATE**: <:idle:688566175684493372> <:rythm:345035225279234049> **Rythm** and <:rythm2:513127646792777758> **Rythm 2** are booting! You can use <:rythmcanary:513127646780194817> **Rythm Canary** in the meantime, and you can invite it at <https://rythmbot.co/releases>~~
~~**UPDATE**: <:idle:688566175684493372> <:rythm:345035225279234049> **Rythm** is currently rebooting! <:rythm2:513127646792777758> **Rythm 2** and <:rythmcanary:513127646780194817> **Rythm Canary** are available for use in the meantime, and you can invite them at <https://rythmbot.co/releases>~~
**UPDATE**: <:online:688566233674678309> <:rythm:345035225279234049> **Rythm**, <:rythm2:513127646792777758> **Rythm 2**, and <:rythmcanary:513127646780194817> **Rythm Canary** are online and fully functional!

~~<:dnd:487593412711677982> We're aware that <:rythm:345035225279234049> **Rythm 1**, <:rythm2:513127646792777758> **Rythm 2** and <:rythmcanary:513127646780194817> **Canary** are having issues atm. This is due to an issue with Discord. We're currently working on resolving the issues. Sorry for any inconvenience caused. ๐Ÿ’œ~~
~~<:idle:702753838427275274> **UPDATE:** All the bots are currently booting up. They'll all be online soonโ„ข๏ธ. In the mean time, you can use **Rythm Canary**. You can invite it from <https://rythmbot.co/releases>.~~~
~~<:idle:702753838427275274> **UPDATE 2:** **Rythm 2** and **Canary** are fully online! You can invite them from <https://rythmbot.co/releases> until **Rythm 1** is fully online and operational!~~
<:online:487591063616225290> **Issue resolved!** <:party:350641647417032706>

~~<:status_dnd:596576774364856321> **Scheduled maintenance this Thursday (21st) starting 11am UTC**
We will be performing maintenance on <:rythm:345035225279234049> Rythm 1 in order to migrate to our new codebase as detailed in the <#231471364740087808> channel.
The outage is expected to last approximately 2-3 hours.
<:rythm2:513127646792777758> Rythm 2 and <:rythmcanary:513127646780194817> Rythm Canary will remain fully operational and support high load during this time.

You may invite the alternative releases from: **<https://rythmbot.co/releases>**

Any updates on the situation will be posted here, Thank you for choosing Rythm <:blob_salute:462845760929660928> <:blobheart:623022947598204928>

โš ๏ธ **Update:** We are starting the upgrade. Rythm may go offline in your server for the duration of the upgrade, check above for an alternative release to use during the maintenance
<:status_idle:596576773488115722> **Update:** Migration is mostly complete, we are now starting all bots back up and monitoring!
<:status_idle:596576773488115722> **Update:** Rythm 2 and Canary are fully booted, Rythm 1 is now booting and should be up in approximately 10-20 minutes!~~

<:status_online:596576749790429200> **Maintenance complete** <:party:350641647417032706>

<:idle:688566175684493372> ~~We're aware of the issues affecting Rythm and we're working to fix them right now. Please be patient.~~ You may invite the alternative releases from: <https://rythmbot.co/releases>
<:idle:688566175684493372> ~~Our development team has identified the root cause of the issue and are working hard on deploying a fix.~~
<:idle:688566175684493372> ~~We just pushed a fix to Canary! Give us some time to reboot.~~
<:idle:688566175684493372> ~~A fix is now being pushed to Rythm 2!~~
<:dnd:688566207028396143> ~~We are aware of the issues affecting the Rythm bots. Please be patient as we troubleshoot the issues.~~
<:idle:688566175684493372> ~~Rythm 2 and Rythm Canary are both fully functional!~~
<:online:688566233674678309> Everything is fully functional

<:status_dnd:596576774364856321> ~~**The Brazilian voice servers are currently not working properly.** Please change your server region to something else in order to restore Rythms audio.~~ **Resolved** <:rythm:345035225279234049>

~~<:status_dnd:596576774364856321> **We're aware of Rythm being unresponsive. It's an outage with our hosting provider. We have no ETA at the moment. Hopefully our bots will be back shortly. <:miniheart:452127879212302397> **~~
~~<:status_idle:596576773488115722> **All of our bots are currently recovering.**~~

<:status_online:596576749790429200> **Resolved! Thank you for your patience.**

<:status_dnd:596576774364856321>~~ **We're aware that all our bots are offline, we're currently slowly recovering. This is due to an upstream outage from CloudFlare. For more updates, please read: **~~
~~<:status_idle:596576773488115722> **Our bots are now slowly coming back online, give it some time to fully come back online, thank you for your patience. ๐Ÿ™ **~~
~~<:status_idle:596576773488115722> **UPDATE: Rythm 2 and Canary is now fully rebooted. <:party:350641647417032706> You can invite them from <https://rythmbot.co/releases> until Rythm 1 is fully booted.**~~

<:status_online:596576749790429200> **The outage has been resolved! All our bots are up and running. Thank you for your patience and we apologize for any inconvenience caused by this outage. We wish you all a continued wonderful weekend. Thanks for choosing Rythm! ๐Ÿ’œ <:party:350641647417032706> **

~~**<:status_dnd:596576774364856321> We're aware our bots being slow or not responding. We're currently investigating. **~~
~~**<:status_idle:596576773488115722> Our bots are slowly rebooting.**~~

<:online:487591063616225290> **Resolved <:party:350641647417032706> **

~~<:idle:702753838427275274> **We are currently performing a maintenance on all our bots, the bots might disconnect or stop functioning during a small period of time. We're doing this to provide a better experience, it shouldn't take long until everything is finished, thank you for your patience. ๐Ÿ™ **

**Update:** The maintenance is taking a bit longer than expected due to issues from our hosting provider. We expect things to be up and running smoothly very soon~~

~~<:idle:702753838427275274> **Our bots are now booting up!**

**Update:** Rythm 2 and Rythm Canary are fully booted, feel free to invite them from <https://rythmbot.co/releases> in the mean time until Rythm 1 is back.~~

<:online:313956277808005120> **All our bots are now successfully fully online! We deeply apologize for the duration of the outage, it took way longer than expected, in the future we promise to give a much sooner heads-up before hitting the red button. We apologize for any inconvenience caused by this downtime.**

Thank you for your patience and hope you all will have a wonderful continued week, thank you for choosing Rythm! <:party:350641647417032706> <:rythm:345035225279234049>

~~<:status_dnd:596576774364856321> **We're currently in the process of allocating more shards to @Rythm, which means more stability and less lag for everyone. The bot will be offline during this process, but it won't take long. In the mean time, you may invite @Rythm 2 or @Rythm Canary from <https://rythmbot.co/releases> until we're done, thank you for your patience. ๐Ÿ™ **

__**Side note:**__ Rythm will resume playing your queue once we're done with our reallocation! ๐Ÿฅณ ~~

<:online:487591063616225290> **Resolved! <:party:350641647417032706> **

~~<:status_dnd:596576774364856321> **We're aware of issues with playing songs on Rythm 1, 2 and Canary and currently working on a fix. Sorry for any inconvenience **~~

<:status_online:596576749790429200> **Resolved! <:party:350641647417032706> **

~~<:status_dnd:596576774364856321> **We're aware about Rythm 1 may appear offline in your server, we're currently working on a solution. In the mean time you can invite an alternative release from <https://rythmbot.co/releases>.**~~

<:status_online:596576749790429200> **Resolved** <:party:350641647417032706>

~~<:status_dnd:596576774364856321> **We're aware of Rythm being offline in multiple servers and we're currently working on a solution. We apologize for any inconvenience, in the mean time you can invite Rythm 2 from <https://rythmbot.co/releases>**~~

<:status_online:596576749790429200> **Resolved <:party:350641647417032706> **

~~<:status_idle:596576773488115722> **We're aware of issues with queuing playlist with more than 100 songs. A fix will be implemented soon, in the mean time you can queue Spotify playlists to workaround this issue.** ~~

~~<:status_idle:596576773488115722> **Update: The fix has been rolled out to Rythm Canary, you can give it a try at <https://rythmbot.co/releases>**~~

<:status_online:596576749790429200> ** Resolved**

~~<:status_dnd:596576774364856321> **We're aware that all of Rythm is offline at the moment and we're investigating**~~

~~**UPDATE:** Discord is actively investigating a connectivity issue, once we're confident it has been resolved, we will start our bots again. For updates from Discord, please read <https://discordstatus.com/incidents/2vz211zd63p4>~~

~~<:status_idle:596576773488115722> **We're now in the process of starting up our bots again, Rythm 2 has fully recovered. You can invite it from <https://rythmbot.co/releases> <:party:350641647417032706> **~~

<:status_online:596576749790429200> **Resolved!** <:party:350641647417032706>

~~<:status_idle:596576773488115722> **We're aware that Rythm does not work at the moment with YouTube, it appears to be an outage on their end. In the mean time you'll need to use other sites, you can find what sites we support at <https://rythmbot.co/docs/faq#what-music-sites-does-rythm-currently-support>**~~

~~**NOTE: Due to how our Spotify integration is made, Spotify won't work either for the duration of this outage.**~~

<:status_online:596576749790429200> **Resolved <:party:350641647417032706> **

~~<:status_idle:596576773488115722> **We're aware of issues with our bots not being able to properly connect to voice channels and are actively investigating. We apologize for any inconvenience.**

**UPDATE:** It appears to be a more widespread networking issue. So far it looks like the server region ``US Central`` works, so please try changing your server region to ``US Central``.~~

<:status_online:596576749790429200> **Resolved! I wish you all happy holidays <:party:350641647417032706> **

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