help-desk

Discord ID: 430201855172280360


23,024 total messages. Viewing 100 per page.
Prev | Page 70/231 | Next

2019-05-20 00:38:49 UTC

You will have to manually delete all of the discord app then install a clean version in order for it to work

2019-05-20 00:39:23 UTC

It is not a simply uninstall because there are files with discord hiding on your hard drive

2019-05-20 00:40:16 UTC

Have a restful evening and I hope you come back and visit us soon

2019-05-20 00:41:43 UTC

@tattered flag U2...yes Iโ€™ll keep trying...would like to get on live chat...GN

2019-05-20 00:42:16 UTC

I will gladly assist you anytime you return.
@longwayhome

2019-05-20 00:43:08 UTC

@tattered flag ty...thatโ€™s good of you and good to know!

2019-05-20 00:43:45 UTC

๐Ÿ‘‹

2019-05-20 00:44:29 UTC

@tattered flag ๐Ÿ‘‹

2019-05-20 12:31:41 UTC

@jmantruthseeker Welcome to Discord

2019-05-20 12:34:50 UTC

@EmptyNesterinVirginia Welcome to Discord we are glad that you joined us this morning

2019-05-20 12:43:16 UTC

Thank you! Happy to be here. ๐Ÿ˜ƒ Just got to work so I can not stay but will be back. I have no idea what I am doing on here but am very active in the Q movement and Great Awakening and would love to have a meet up in my area. I will be back later but I am listening! ๐Ÿ˜ƒ WWG1WGA!

2019-05-20 12:44:29 UTC

When you return please send me a message and I will gladly assist you with your set up. It should be done in a certain order to avoid any problems and it a easy process if done correctly

2019-05-20 12:44:40 UTC

Did you install the app?

2019-05-20 12:45:01 UTC

Okay and yes I did.

2019-05-20 12:46:41 UTC

One last thing then I will shut up until you return
Did you go to your email account and click the link in the email from Discord to confirm your account? If not then plase do this when it is convenient to do so. This is referred to as "registering" your account and until that is accomplished then you will be stuck at home plate

2019-05-20 12:47:04 UTC

Enjoy your day and we wil chat later
๐Ÿ‘‹ ๐ŸŽ‰ ๐Ÿ‘

2019-05-20 12:47:47 UTC

@anneka Good Morning and welcome to Discord

2019-05-20 13:19:33 UTC

once again i have lost all the various channels listed on the left. any help?

2019-05-20 13:30:09 UTC

@Mike445 Just below the Welcome to the Soapbox you will see the "opt-in-channels" click that link and you will see more of the main menu

2019-05-20 13:30:45 UTC

The Main Menu was streamlined so that is did not appear so overwhelming to newcomers

2019-05-20 13:37:23 UTC

"opt-in-channels" in not an option on my screen under welcome-to-the-soapbox. My next option is <#431169106893340673>

2019-05-20 13:42:59 UTC

Okay then read the rules of the road and click the thumbs up emoji. That is the last step before gaining access to the server

2019-05-20 13:47:43 UTC

Can someone tell me how I can get into the Virginia meetup page? I can't find it here.

2019-05-20 13:50:07 UTC

@Medium Ed Can you see this menu item

https://cdn.discordapp.com/attachments/430201855172280360/580029493603729412/unknown.png

2019-05-20 13:50:31 UTC

If so then click that link and all of the state channels will be visible

2019-05-20 13:51:05 UTC

Yes. And I am so confused too because I am chatting as "Medium Ed," which is my husband but I am Thora, so I have no idea why I am chatting as my husband.

2019-05-20 13:51:14 UTC

Or you can try this link
https://discord.gg/pyHaZPS

2019-05-20 13:51:25 UTC

Click that link for the meet up server

2019-05-20 13:51:44 UTC

Do you both have separate accounts?

2019-05-20 13:51:48 UTC

Thank you, I will do that as soon as I can figure out how to chat as myself.

2019-05-20 13:51:58 UTC

Two accounts?

2019-05-20 13:52:20 UTC

We should. I had been able to chat as Thora before. Maybe my husband got in here on my computer and messed it up.

2019-05-20 13:54:27 UTC

@Thora9680 It appears that you have tw acconys in your name with the user ID numbers of 9680 and 5563

2019-05-20 13:54:38 UTC

He says he didn't though, so I don't know how to fix this.

2019-05-20 13:55:03 UTC

Let me check into the problem and I will get back to you asap

2019-05-20 13:55:14 UTC

Thank you!

2019-05-20 13:55:35 UTC

It may take a few minutes so please be patient

2019-05-20 13:55:52 UTC

Of course.

2019-05-20 13:56:05 UTC

I shall return!

2019-05-20 13:59:25 UTC

@Medium Ed I have reached out to another Moderator for some help. As soon as they get back to me I will send the message forward to you

2019-05-20 13:59:57 UTC

Thank you. I appreciate your help.

2019-05-20 13:59:59 UTC

I assume that you installed the app? Is that correct?

2019-05-20 14:00:07 UTC
2019-05-20 14:00:35 UTC

I did. I am on my computer right now but I did install the app. My husband says that he joined Discord on his phone.

2019-05-20 14:01:09 UTC

@Medium Ed Is your husband's phone set up for the Push to Talk function?

2019-05-20 14:02:03 UTC

@Medium Ed Give this link a try and see if you can fix your problem
https://support.discordapp.com/hc/en-us/categories/200404358-Account-Settings

2019-05-20 14:02:09 UTC

I don't know. He is at work in the operating room now so he can't talk anyway. I have been texting him. And we are both Discord challenged.

2019-05-20 14:02:22 UTC

I will try that link.

2019-05-20 14:04:48 UTC

@Medium Ed Don't despair everyone has to face the same learning curve when new to Discord and it does not matter how computer savvy they are. I wandered around the Discord Desert for 2 weeks before I was able to get my machine set up

2019-05-20 14:05:39 UTC

Stick with it and soon you will be able to surf around like an old Discord Pro

2019-05-20 14:07:00 UTC

If your husband wants to set up his phone so that he can join the conversation please let me know

2019-05-20 14:08:28 UTC

Thank you for the encouragement. I do not see the server settings menu bar to change my nickname from his to mine but also if we have two accounts under the same name, I am not sure how to fix that.

2019-05-20 14:09:31 UTC

@Medium Ed Do you have an avatar with one of the accounts = your accounts?

2019-05-20 14:09:49 UTC

If so then just use that account from now on

2019-05-20 14:10:09 UTC

My photo is my avatar. How do I get to that account?

2019-05-20 14:10:39 UTC

Also I sent your husband some direct messages with instructions for joining he VA server and how to set up the push to talk on his phone

2019-05-20 14:11:07 UTC

Try the link that I gave you a few minutes ago and se if you can straighten it out

2019-05-20 14:11:08 UTC

I will tell him. He is at work now so can't be on here.

2019-05-20 14:11:27 UTC

Yeah no worries whenever he has the free time he can check his messages

2019-05-20 14:11:39 UTC

Just a reminder that is all

2019-05-20 14:12:13 UTC

I tried the link and it tells me to change my nickname in the server settings but I don't know how to access the server settings

2019-05-20 14:12:51 UTC

https://cdn.discordapp.com/attachments/430201855172280360/580035214684717066/Discord_Account_Open.jpg

2019-05-20 14:13:02 UTC

At the bottom of the left hand column

2019-05-20 14:13:07 UTC

Click that gear

2019-05-20 14:13:33 UTC

Step # 2

https://cdn.discordapp.com/attachments/430201855172280360/580035389952360448/unknown.png

2019-05-20 14:13:47 UTC

You can enlarge this image by clicking on it

2019-05-20 14:13:57 UTC

I am sorry, where is the column? I don't know where to look for this.

2019-05-20 14:14:17 UTC

https://cdn.discordapp.com/attachments/430201855172280360/580035574833086474/unknown.png

2019-05-20 14:14:31 UTC

Left hand side of this page

2019-05-20 14:14:36 UTC

At the bottom

2019-05-20 14:18:44 UTC

Ok I got it. But it only shows my husband's account, not mine

2019-05-20 14:24:01 UTC

Since I am accessing his account, if I edit it, I am not sure that will fix the problem because I still have my account somewhere, right?

2019-05-20 14:25:22 UTC

@Thora Is this your account? Pretty sure that it is

2019-05-20 14:25:51 UTC

Start to enter your own username and see what pops up

2019-05-20 14:26:23 UTC

Yes it is

2019-05-20 14:26:43 UTC

@Medium Ed Ed's user ID # is #2699

2019-05-20 14:26:54 UTC

@Thora This is me.

2019-05-20 14:27:29 UTC

Okay then your account is still active but we cna't get you inot that account

2019-05-20 14:27:45 UTC

Right.

2019-05-20 14:28:05 UTC

@Thora Your user ID # with the avatar is #5563

2019-05-20 14:28:45 UTC

Write down that number for future reference or when asking Discord Support for assistance

2019-05-20 14:29:04 UTC

Thora#5563

2019-05-20 14:29:06 UTC

Ok, but how do I access that?

2019-05-20 14:29:17 UTC

I am working on that problem now

2019-05-20 14:29:30 UTC

Ok. You are awesome.

2019-05-20 14:34:03 UTC

The account with the user ID # 5563. When did you open that account? It appears that it was opened on 07/18/2018 and you only posted one time with that acct

2019-05-20 14:34:09 UTC
2019-05-20 14:34:35 UTC

Then you opened a second acct and perhaps that is the acct you have been using?

2019-05-20 14:35:07 UTC

The #9680 acct?

2019-05-20 14:36:27 UTC

My husband must have opened the Medium Ed account. I didn't. I had been chatting with my @Thora account, which is the 5563. so I have no idea how the Medium Ed acct got there unless he somehow opened his under my acct.

2019-05-20 14:36:54 UTC

The 7/18/18 date seems correct

2019-05-20 14:37:43 UTC

The avatar with my account is a photo of me in a green shirt.

2019-05-20 14:38:11 UTC

But I chatted with people more than once with that account.

2019-05-20 14:40:17 UTC

Weird, I just was able to get into the VA meetup with my avatar and name on my phone. So I don't know why on my computer it is Medium Ed. I could just use my phone for Discord, I suppose. OMG, so confusing.

2019-05-20 14:40:54 UTC

The 9680 account must be my husband's account

2019-05-20 14:41:04 UTC

I did not open a second account with the 9680

2019-05-20 14:41:10 UTC

That is the Medium Ed one

2019-05-20 14:41:46 UTC

That is why I am confused. I on;y opened one account under me, not Medium Ed.

2019-05-20 14:42:16 UTC

No it says Thora#9680 so unless your husband opened that acct under your name then I am not sure what is going on
@Medium Ed
Let's try one thing just for fun

2019-05-20 14:42:33 UTC

Hm. Ok.

23,024 total messages. Viewing 100 per page.
Prev | Page 70/231 | Next