Message from @Emma

Discord ID: 282916375041802240


2017-02-19 16:40:24 UTC  

Nice XD

2017-02-19 16:41:19 UTC  

having the worst time trying to access my routers DNS settings

2017-02-19 16:41:37 UTC  

I've done tech support and yeah it's how you fix every problem

2017-02-19 16:41:41 UTC  

Sometimes I wonder if playing Dark Souls is a bad way to deal with feeling like shit.

2017-02-19 16:41:50 UTC  

Also what router do you use?

2017-02-19 16:41:57 UTC  

It's a Netgear

2017-02-19 16:43:06 UTC  

I've tried www.routerlogin.com but every time I put in the login redentials it just doesn't work

2017-02-19 16:44:09 UTC  

Have you done user = admin, pass = password

2017-02-19 16:44:31 UTC  

Yup

2017-02-19 16:44:36 UTC  

Did fuckall

2017-02-19 16:44:42 UTC  

if that doesn't work on the bottom or somewhere on your router the should be a sticker with the admin details on it

2017-02-19 16:44:59 UTC  

If that didn't fix it, we'd just reimage the computer using generic backup image from our server. That fixed almost everything that a restart didn't. If it still didn't work, it was a hardware issue and that's when it got really fun.

2017-02-19 16:45:05 UTC  

That's what I originally typed in. That didn't work either for ome reason

2017-02-19 16:45:56 UTC  

The only repair that really stands out though was the one time we had to remove the top half of a laptop and replace it because the screen was totally destroyed. All we got for an answer was that it was an accident. But honestly if I had to guess, I'd say he took a sledgehammer to it.

2017-02-19 16:46:22 UTC  

The back side of the laptop lid was split open.

2017-02-19 16:46:54 UTC  

Backup are the key to tech support also people are fucking stupid with hardware and laptops like boi come on.

2017-02-19 16:47:09 UTC  

@Oxigin Are you the only one that could login to the router?

2017-02-19 16:47:46 UTC  

Also you tried to fix that laptop? I would have bin it

2017-02-19 16:48:14 UTC  

Currently, no. I'm not the main admin, to my knowledge.

2017-02-19 16:48:17 UTC  

We had three backups. One for Windows 2000 desktops, one for Windows XP desktops, and one for the Windows XP tablet PC laptops that we bought for every student that year.

2017-02-19 16:48:40 UTC  

If the problem wasn't immediately obvious and a restart didn't fix it, we'd just reimage it with the relevant backup.

2017-02-19 16:49:37 UTC  

Windows XP best annime.

2017-02-19 16:49:48 UTC  

Sounds like a pretty sweet setup for a HS

2017-02-19 16:49:57 UTC  

At the time the only other choice was Vista and we weren't doing that.

2017-02-19 16:50:12 UTC  

Vista was such a resource whore that none of our computers could run it anyway.

2017-02-19 16:50:31 UTC  

Also @Oxigin someone might have change the admin login

2017-02-19 16:51:48 UTC  

You think Vista is a resource whore. Wait till you have a whole company that where all running windows 7 then over night they all get switched to 10

2017-02-19 16:52:22 UTC  

Could be, but I don't ever remember being told about it. That's something I'm normally told about.

2017-02-19 16:52:47 UTC  

Microsoft got pretty scummy there as the free period for Windwos 10 was coming to an end.

2017-02-19 16:52:59 UTC  

Forcing a lot of computers to update to it without the owners' knowledge.

2017-02-19 16:53:14 UTC  

A lot just woke up one day to find they now had Windows 10.

2017-02-19 16:53:53 UTC  

Hoii!

2017-02-19 16:54:04 UTC  

@Oxigin Hmm i'm not sure then that's the only thing i could think of

2017-02-19 16:54:24 UTC  

I'll figure something out

2017-02-19 16:54:49 UTC  

Also yeah they did I have heard some horror stories of support staff running around trying to downgrade everything and failing horribly

2017-02-19 17:03:20 UTC  

Microsoft snuck in some innocuous looking things inside normal Windows updates that were checked automatically as recommended priority updates that, in reality functioned more like a virus and would download in the background, the Windows 10 install and then upgrade the computer to it when it wasn't being used.

2017-02-19 17:11:07 UTC  

I don't know what I did but I think I got Skyrim working.

2017-02-19 17:15:23 UTC  

Nope. Just got back to my original problem of it crashing on save load.

2017-02-19 17:15:44 UTC  

gg

2017-02-19 17:15:53 UTC  

It's brand new.

2017-02-19 17:16:00 UTC  

$1000 gaming PC.