type in here

and also join the help desk voice room at the same time.

you can be 2 places at once, lol.

@lg here

type in here

ok is this it

ok, give me a minute and i will be ready

ok

ok, i'm all set.

typing...

were you able to uninstall the app? i assume tattered shared that with you on your way to reinstalling. not sure where you are in the process.

I think I have my new account ready

i don't see it anywhere

not sure what you mean. have you installed the app?

how do i install the app again

tattered said that you may have had trouble installing it again and perhaps shared to method to do a full uninstall before reinstalling. was this correct?

i think its fully uninstalled i don't see it

have you tried installing it again?

ok try

does that mean that you are going to try installing now?

yes how do i do that

have you downloaded the app install program? i assume that you had already done that once--based on what tattered said.

yes

i assume it is in your downloads folder. i would go there and find the program and double click on it to install.

i don't see it in my flder

folder

its gone

do u have the link on how on how to install it

i am back

ok, i will get the link

https://discordapp.com/download

do i do the first link first

it says error installing it

did you get that error in the past too?

don't think so

it says get discord for windows

tried that

i will share 2 links that will help you do a COMPLETE uninstall. You MUST do that before you try to install it again. One is a short video; the other is a help page from Discord with the instructions. More...

oh wait it might haew worked

Tip: you probably won't need to go to the task manager step in the instructions.

ok, let me know what you found out.