Message from @tattered flag

Discord ID: 580043024713908246


2019-05-20 14:28:45 UTC  

Write down that number for future reference or when asking Discord Support for assistance

2019-05-20 14:29:04 UTC  

Thora#5563

2019-05-20 14:29:06 UTC  

Ok, but how do I access that?

2019-05-20 14:29:17 UTC  

I am working on that problem now

2019-05-20 14:29:30 UTC  

Ok. You are awesome.

2019-05-20 14:34:03 UTC  

The account with the user ID # 5563. When did you open that account? It appears that it was opened on 07/18/2018 and you only posted one time with that acct

2019-05-20 14:34:09 UTC  
2019-05-20 14:34:35 UTC  

Then you opened a second acct and perhaps that is the acct you have been using?

2019-05-20 14:35:07 UTC  

The #9680 acct?

2019-05-20 14:36:27 UTC  

My husband must have opened the Medium Ed account. I didn't. I had been chatting with my @Thora account, which is the 5563. so I have no idea how the Medium Ed acct got there unless he somehow opened his under my acct.

2019-05-20 14:36:54 UTC  

The 7/18/18 date seems correct

2019-05-20 14:37:43 UTC  

The avatar with my account is a photo of me in a green shirt.

2019-05-20 14:38:11 UTC  

But I chatted with people more than once with that account.

2019-05-20 14:40:17 UTC  

Weird, I just was able to get into the VA meetup with my avatar and name on my phone. So I don't know why on my computer it is Medium Ed. I could just use my phone for Discord, I suppose. OMG, so confusing.

2019-05-20 14:40:54 UTC  

The 9680 account must be my husband's account

2019-05-20 14:41:04 UTC  

I did not open a second account with the 9680

2019-05-20 14:41:10 UTC  

That is the Medium Ed one

2019-05-20 14:41:46 UTC  

That is why I am confused. I on;y opened one account under me, not Medium Ed.

2019-05-20 14:42:16 UTC  

No it says Thora#9680 so unless your husband opened that acct under your name then I am not sure what is going on
@Medium Ed
Let's try one thing just for fun

2019-05-20 14:42:33 UTC  

Hm. Ok.

2019-05-20 14:43:53 UTC  

Can you see the "rules of the road" in the menu to the left?

2019-05-20 14:44:16 UTC  

https://cdn.discordapp.com/attachments/430201855172280360/580043119811231745/unknown.png

2019-05-20 14:44:25 UTC  

Yes.

2019-05-20 14:44:51 UTC  

Click on that item - then click on the "thumbs up" emoji to confirm

2019-05-20 14:45:12 UTC  

https://cdn.discordapp.com/attachments/430201855172280360/580043356151742464/unknown.png

2019-05-20 14:46:37 UTC  

Ok. I went and did that.

2019-05-20 14:47:07 UTC  

Okay now logged completely out of Discord ( shut it down) then log back in and see if that opens your acct

2019-05-20 14:48:38 UTC  

Ok. I will try that. How do I log out?

2019-05-20 14:52:39 UTC  

I think I did it!

2019-05-20 14:52:48 UTC  

But my avatar is not there anymore.

2019-05-20 14:53:42 UTC  

So I still must have 2 accounts and my other one has the avatar?

2019-05-20 14:55:38 UTC  

Ya, on my phone, my avatar shows up and tat account is #5563 so I must have opened a 2nd account and didn't realize it.

2019-05-20 14:56:19 UTC  

I told you I am Discord challenged. Any idea how I can delete the 9860 and just use my 5563?

2019-05-20 14:56:24 UTC  

Are you seeing your acct in Discord now?

2019-05-20 14:56:29 UTC  

Either acct?

2019-05-20 14:59:09 UTC  

Yes, the 9860 is the one I am seeing on my computer, which I am on now. The 5563 one is working on my phone, with my avatar.

2019-05-20 14:59:43 UTC  

Should I disable the 9860?

2019-05-20 15:03:14 UTC  

No if you are using two separate devices then just leave it alone for now. Don't mess with any acct settings or you risk messing up the entire acct

2019-05-20 15:03:33 UTC  

I see now that you are texting using the Thora acct

2019-05-20 15:03:34 UTC  

Ok! Thank you so very much for your kind patience!

2019-05-20 15:04:13 UTC  

In the future here is a link that might prove helpful. I use it quite often and oyu may want it for future reference
https://support.discordapp.com/hc/en-us/requests/new