(DM) Jim MA & Jake AR

RocketChat ID: 6AZpoAX3J8Pbm3aNrs5Y4Qi6YcMYm3RtBS


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Jake AR @PF-3320

Hey

Jake AR @PF-3320

I heard you're having trouble logging into victory

Jake AR @PF-3320

Getting an invalid username and password error. I wanted to test this on my end using your account. So I can reset your password to something so I can use it that we both know and then afterward you can change your password back to something just you know.

Jim MA @PF-694667

Should we connect over threema so we can communicate during this trial? Won't you have to reset the password after you use the temp password?

Jake AR @PF-3320

I can reset it to ReclaimMuric@99

Jake AR @PF-3320

Then you'll be able to get back in and everything. After we're done testing you can change it to something else

Jake AR @PF-3320

Just let me know you acknowledge this before I do it so that way I know you know the new password

Jim MA @PF-694667

Okay I took that password down, when should I log back in?

Jake AR @PF-3320

If it ask you for a password to log back in just use that one for now

Jake AR @PF-3320

Okay try logging into the victory website using

Jake AR @PF-3320

PF-694667

Jake AR @PF-3320

ReclaimMuric@99

Jake AR @PF-3320

I just tried it and it seemed to work let me know if it works for you or not.

Jim MA @PF-694667

Still does not work. I'm throughly confused because I'm definitely entering the info thats been given to me

Jake AR @PF-3320

That is so weird. Can you try it on your PC and phone browser

Jake AR @PF-3320

Screenshot_20211214-141211_Chrome.jpg

Screenshot_20211214-141211_Chrome.jpg
Jake AR @PF-3320

Should look like this

Jake AR @PF-3320

Thanks for testing this out I know others are having similar problems so if we figured this out then it would help everybody

Jim MA @PF-694667

Screenshot_20211214-152815_DuckDuckGo.jpg

Screenshot_20211214-152815_DuckDuckGo.jpg
Jim MA @PF-694667

Am I suppose to the tab with pf3618 closed out before I sign into victory or can I do both at once?

Jake AR @PF-3320

You can do both

Jake AR @PF-3320

Did you still get the error? Did you used to be able to get into victory before? Has anything changed like which phone you're using or browser?

Jim MA @PF-694667

I've actually never been able to sign unti victory. I switched from the app to browser recently. I also got the same error

Jake AR @PF-3320

Interesting. Maybe there's something else going on here. The last thing is can you try using a different browser like Chrome on your computer or on your phone using incognito tab.

Jim MA @PF-694667

For the record I'm using duckduckgo right now

Jake AR @PF-3320

I saw. I just tried and it worked for me. Using any VPN?

Jake AR @PF-3320

I tried mine with vpn and no issue

Jake AR @PF-3320

Thanks for your help I think I got quite a bit of information I'm going to look at the logs and check with some other users. I'll let you know

Jim MA @PF-694667

Yes I also use nordvpn

Jim MA @PF-694667

And no problem I'm glad to help. Thanks for your effort with this

Jim MA @PF-694667

Just tried again same results

Jim MA @PF-694667

If this doesn't work I'm going to need a doctor's note or something if I can't make the network meeting tomorrow lol

Jake AR @PF-3320

Lmao

Jake AR @PF-3320

You need to mumble instructions right

Jake AR @PF-3320

Screenshot_20211214-155548_Chrome.jpg

Screenshot_20211214-155548_Chrome.jpg
Jim MA @PF-694667

Yes that's what I need, thank you bro much appreciated

Jake AR @PF-3320

You're welcome. Anyone else you hear that's having problems with victory have them message me

Jim MA @PF-694667

Gotcha

Jim MA @PF-694667

Am I suppose to log onto mumble at some point tonight to get verified?

Jake AR @PF-3320

I think at 8cst and message Vincent

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