```Gearbest Customer Support At 04/12/2017 01:10:15 CST

Dear David,

Thank you for contacting Gearbest.
We sincerely sorry to hear this about your item.

We would like to work together to resolve the issue to your satisfaction.
Please review our warranty here: http://www.gearbest.com/about/warranty-and-return.html

We need to confirm this issue with our technical team and will get back to you with an update as soon as possible. We will then resolve this issue to your satisfaction.

If you are unable for any reasons to receive our message , please feel free to contact us again after 2 business days.

Thank you for your cooperation.

Best Regards
Doris
Gearbest Customer Service
http://www.gearbest.com/ ```

I've been chinked haven't I?

what item was the problem

and why you contacted them

just their automated message does not help really to see the issue you are having

thus we cant say if you did get chinked again

I posted earlier, my Benjie S5's headphone jack is starting/nearly broken

how long have you had it

but yeah if its less than year their repair warranty should be in effect

tho for headphone jack they can try to spin it for "tear and wear" clause

but avg jack should take year + worth of punishment everyday

so i doubt they try to spin it that way

gearbest generaly is really "good guy" when it comes to warranties

at least thats my experience from sending shit to them

to be honest: its probly cheaper if you just order new headphones while you send those to repairs

for device like that it might be even cheaper to go to your local hackerspace

and let them repair it

and offer beer or two to them (and make friends at same time)

by the looks of the device they replace whole device instead of resolder that jack

Well I've had it for a month and a bit. If they wanted to replace/return it I wouldn't mind because theres the other Benjie one that I had my eye on, the one with a bigger screen. tbh, I don't know of any hackerspaces here in Northamptonshire.

data frog snes controller work pretty well. they re lighter than the original and buttons dont feel as smooth. therefore they feel "cheaper" compared to real ones. all in all only minor setbacks for 5 bucks each. lets see how they hold up for a month. will post long term use results in the thread then

@dave yeah then return it and ask for that product (or credit/special code for it)

i suggest emailing them first about if its possible to do

i bet it is

Thing is, I can't find the one I want anywhere even though it's on Benjie's website like what the fuck

http://www.benjie-tx.com/MP3HiFiPlayer/224.html

mint!

the one pair of chink buds i have are amazing

the monk plus

so fucking good for the price

This is new for me

That message was caused by hackers. Be careful!

Cancle and will influence my account. I'm laughing as hell

Rip your Ali account, clearly.

was there some bug in their prices

or why they send you stuch request

https://xn--wxa.pw/37K.png

definetly report them

>contact number XXXXXX

how did you even end up trusting shop like that