help-desk

Discord ID: 430201855172280360


23,024 total messages. Viewing 250 per page.
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2018-04-03 23:30:46 UTC

@everyone (< do not abuse this btw, as everyone in the whole Discord will come running and get annoyed at overuse!)
Welcome to the Soapbox Testbed! This is the channel or โ€˜roomโ€™ where some of the experienced mods and Discord volunteers will talk you through a basic orientation. Click the people icon above (by the search/magnifying glass) to see โ€˜who is hereโ€™ list of Admins, Mods, and members on the right. On mobile devices you can โ€˜swipeโ€™ left to see the same. Swipe right, or click the people icon again to see the various rooms or channels on the left. The rooms or channels you see will vary depending on your permission levels.

2018-04-03 23:32:36 UTC

Accompanying this TEXT channel is a voice channel. You can and should be in both at the same time. #help desk voice or the channel right below this one, <#430201855172280360>

2018-04-03 23:36:43 UTC

Look at the left hand column (swipe right if on mobile) and see your name in the lower left corner of your screen. Click the gear icon to set your voice method and volume levels for input and output. This area of setup usually requires a bit of talk through, but once you have learned this, please help train the next wave of volunteers who come in right behind you. This is how your skills develop and natural leaders emerge.

2018-04-03 23:41:40 UTC

In our voice areas we usually select the Push To Talk setting. This helps curb background noises when button is not pushed. We recommend you use headphone also to prevent speaker feedback. Build good habits now as we try to up our game with the goal of a team of skilled professional sounding volunteers. Just us, but cool sounding ๐Ÿ˜Ž

2018-04-03 23:43:25 UTC

Go back to Whoโ€™s Here view, click any name (with green or orange light) to Direct Message if you have a question or find yourselves in here alone or lost. โ˜๏ธ

2018-04-03 23:43:26 UTC

You have gained a rank @Deleted User, you just advanced to 1 . Thanks for all you do Patriot!

2018-04-03 23:58:01 UTC

Awesome @Deleted User good overview brother!

2018-04-03 23:58:56 UTC

Indeed. Great breakdown.

2018-04-03 23:59:54 UTC

FOR EVERYONE NEW TO DISCORD - CHECKOUT THIS 6 MINUTE VIDEO
IF THIS HELPS, PLEASE SUBSCRIBE TO THIS CHANNEL FOR NEW UPCOMING TECH TIPS AND ACCURATE NEWS
https://www.youtube.com/watch?v=UE5x7-Z_AL8&t=107s
@everyone

2018-04-03 23:59:54 UTC

Thank you. My fist assignment in CBTS Discord was vetting each new member and in IBOR and NameAndShame this type talk through had the new crew running themselves in about four hours ๐Ÿ˜

2018-04-04 00:00:22 UTC

You nailed it brother!

2018-04-04 00:00:32 UTC

Yep. I spent hours in the help-desk on ibor helping people get set up

2018-04-04 00:01:04 UTC

pls remember to set new chanel notifications to @ mentions only. not every post lol

2018-04-04 00:01:07 UTC

I think there is a โ€˜Discord for Dummiesโ€™ video that covers the basics too.

2018-04-04 00:01:20 UTC

my phone is havin a siezure lol

2018-04-04 00:01:24 UTC

I'll find it for you

2018-04-04 00:02:07 UTC

i changed my setting now but your able to do it for all as admin when u create a server

2018-04-04 00:02:13 UTC

Channel settings up top

2018-04-04 00:02:25 UTC

Yes, we just used the at @ sign to get newbies in here next after Welcome entry, but the best example is to limit use.

2018-04-04 00:02:39 UTC

Agreed

2018-04-04 00:03:06 UTC

Agreed also !!!

2018-04-04 00:05:31 UTC

Cosmic can actually limit or disable that. Yes, click the Testbed title on upper left hand corner to set your notification level. Do NOT click leave server to sign off for the day. This will literally kick you out of this Discord and youโ€™ll have to re-enter all over again! LOL

2018-04-04 00:05:45 UTC

Android app Notification Fix (Clear or Reduce Notifications) -
1) Select desired server from left-side.
2) Select three-line menu icon located upper-left of screen.
3) Select server listed. Drag up from selected server-name shown at bottom of screen.
4) Select Notifications on menu listed & select desired option; All Messages, [Only @mention], Nothing, Suppress @everyone and @here, or disable Mobile Push Notifications.
6) Select Back Arrow when done.

*Select "Nothing" Option ", & Deselect "Mobile Push Notifications" by tapping on it once, respectively if no notifications are desired.

2018-04-04 00:06:36 UTC

Those should help as well @Deleted User

2018-04-04 00:07:03 UTC

Great job @An0n_American

2018-04-04 00:07:19 UTC

Any time

2018-04-04 00:10:46 UTC

@CosmiC10R can you change the server setting to mentions Only?

2018-04-04 00:11:00 UTC

@Gab.ai/cannuker777 yes, but you can click the โ€˜Testbedโ€™ Discord title on upper left hand corner and set your notifications there to All, @ or None. This will keep us all sane.

2018-04-04 00:12:57 UTC

Yes, I was getting the bot notifications every grab of Fox News, etc. a couple dozen at least hahaha

2018-04-04 00:18:12 UTC

Once you enter the โ€˜help desk voiceโ€™ channel, plus this <#430201855172280360> room or channel, you can practice chat and text simultaneously. Links and sauce can be posted in this space (text) while ongoing voice questions and answers carry on live. Learn to watch both. In 24-7 Soapbox Livestream our researchers drop links, Q posts, etc., while the voice is ongoing.

2018-04-04 00:19:33 UTC

Thanks Gen6 Slayr

2018-04-04 00:19:44 UTC

Yes sir. Very good advice @Deleted User

2018-04-04 00:50:25 UTC

https://cdn.discordapp.com/attachments/430201855172280360/430891863785078805/only.jpg

2018-04-04 00:50:51 UTC
2018-04-04 00:59:33 UTC

Okay, volunteers, if we could write a summary of our tips today, including vids, and post in new channel <#430892996716920852> for a more permanent reference to get our newcomers oriented and up to speed. We will not chat in there, just these basic tips to send anyone and everyone for 101 training tips. This channel scrolls off so that will be our how-to repository. Thank you all, great prep work today!

2018-04-04 01:03:01 UTC

I can pin now, but many of my โ€˜paragraphsโ€™ above were actually 6 posts long. I can rewrite and pin, except newbies often never click the red pushpin, but will do both. Marise, you are key asset here and I thank you! ๐Ÿ‘ for bringing your experience and links!

2018-04-04 01:04:13 UTC

2018-04-04 01:37:32 UTC

do you know how to save a web site

2018-04-04 01:46:50 UTC

@KrisHunter have not used but one can submit an url that you suspect might disappear to an archive website and it will save the website there, if that helps. I donโ€™t know the archive link, anyone? I think @she7anon and others have posted it before.

2018-04-04 01:48:15 UTC

If you click the little dots on the upper right of the browser is should allow you to save a page or download as a pdf. I've done both. Depends on the browser. @KrisHunter

2018-04-04 01:49:10 UTC

To save for future reference, I email or message links to myself several times a day. Easy to retrieve later.

2018-04-04 01:49:46 UTC

Unless the website disappears

2018-04-04 01:49:49 UTC

Yeah. I just save the pages. I tend to have too many to keep track of otherwise.

2018-04-04 01:49:49 UTC

You have gained a rank @An0n_American, you just advanced to 2 . Thanks for all you do Patriot!

2018-04-04 01:51:26 UTC

Ask Deadcat, he has an awesome filing system, and memory, but he may be traveling to D.C. right now.

2018-04-04 04:31:43 UTC

2018-04-04 22:47:48 UTC

Hi all! Please let me know if I can assist in some way. Much Love ๐Ÿ’œ

2018-04-06 11:50:41 UTC

I don't get the rank thing....

2018-04-06 11:50:42 UTC

You have gained a rank @AncestralCrosse, you just advanced to 1 . Thanks for all you do Patriot!

2018-04-06 11:51:03 UTC

!rank

2018-04-06 11:51:03 UTC

2018-04-06 17:27:14 UTC

hello

2018-04-11 04:48:20 UTC

Greetings all... Doing the leg work as requested...

2018-04-11 08:34:43 UTC

ive got to get a vid msg to group important theory ref Cohen

2018-04-11 08:37:03 UTC

Cleaning house VIP

2018-04-15 14:57:20 UTC

Buongiorno, ciao! Good morning, hil.

2018-04-15 15:17:33 UTC

Good morning

2018-04-17 18:22:46 UTC

@Deleted User you need some help?

2018-04-17 18:32:33 UTC

yes

2018-04-17 18:33:05 UTC

ok

2018-04-17 18:33:57 UTC

@Wang Dang Doodle can you type here?

2018-04-17 18:34:27 UTC

i hear you

2018-04-17 18:34:42 UTC

yes

2018-04-17 18:34:42 UTC

i hear you

2018-04-17 18:34:46 UTC

perfect

2018-04-17 18:35:09 UTC

thank you

2018-04-17 18:36:03 UTC

What's with the bouncing exclamation point?

2018-04-17 18:38:26 UTC

huh?

2018-04-17 18:38:47 UTC

got to get a headset!

2018-04-17 18:39:00 UTC

ok you can still text down below too

2018-04-17 18:41:25 UTC

I like to listen to the youtube channel while in here.

2018-04-17 18:41:41 UTC

@himtex I've got a yellow bouncing up & down exclamation point just above my name to the left & next to the patriots soapbox avatar above left

2018-04-17 18:42:02 UTC

Hey, @I love Horses if you can hear or type let me know

2018-04-17 18:43:09 UTC

That's odd @Thranduil

2018-04-17 18:43:19 UTC

@himtex I can see you typing. Cannot hear you.

2018-04-17 18:43:36 UTC

ok. you have a headset?

2018-04-17 18:44:40 UTC

You can be here and not hear or talk but you're welcom either way

2018-04-17 18:45:02 UTC

@himtex I'm in Patriots Soapbox voice

2018-04-17 18:45:17 UTC

ok cool so you're good to go...lol sorry

2018-04-17 18:45:32 UTC

๐Ÿ’ช๐Ÿผ ๐Ÿ˜† โœŒ๐Ÿผ

2018-04-17 18:45:36 UTC

I'm in help desk you can change your text channels

2018-04-17 18:45:45 UTC

@himtex No worries! That's why I cant hear you! LOL

2018-04-17 18:45:52 UTC

lol

2018-04-17 18:45:59 UTC

Oh well lets see how long it lasts, it may be just to get my attention

2018-04-17 18:46:22 UTC

NOOOOO

2018-04-17 18:46:25 UTC

ooops

2018-04-17 18:46:42 UTC

OK

2018-04-17 18:46:54 UTC

thanks

2018-04-17 18:48:07 UTC

@Thranduil idk know sorry that's a new one on me

2018-04-17 18:48:29 UTC

@rita416 Everything ok?

2018-04-17 18:50:55 UTC

@Deleted User can you talk or text?

2018-04-17 18:52:04 UTC

@CJ Cooper Can you type here?

2018-04-17 18:52:52 UTC

@Kanon can you type here

2018-04-17 18:53:32 UTC

@BrilliantBake can you type here?

2018-04-17 18:55:19 UTC

I see that I can text but is there audio??

2018-04-17 18:55:34 UTC

Yes I can type here

2018-04-17 18:55:38 UTC

Yes you likely need to set up push to talk

2018-04-17 18:55:47 UTC

CJ can you hear?

2018-04-17 18:56:30 UTC

I Can hear you guys 5X5. I dont currently have a Mic....

2018-04-17 18:57:01 UTC

Yes I can if I go to desk voice

2018-04-17 18:57:37 UTC

Hey CJ can you talk?

2018-04-17 18:59:14 UTC

I can hear

2018-04-17 18:59:27 UTC

No mic

2018-04-17 18:59:30 UTC

yes can hear you

2018-04-17 18:59:52 UTC

@Deleted User we cannot hear you possible bad mic or setting

2018-04-17 18:59:54 UTC

Can we listen here ?

2018-04-17 19:00:21 UTC

No streaming here this is a get to know you and research server

2018-04-17 19:01:07 UTC

Never been in anything like this

2018-04-17 19:02:19 UTC

YOu can type on the text channels that dont have a speaker and talk in the channels that show a speaker

2018-04-17 19:03:59 UTC

@Deleted User Can you hear us?

2018-04-17 19:04:20 UTC

@DooFuzz Can you talk?

2018-04-17 19:05:07 UTC

Now I can hear Q people talk - 5 x 5

2018-04-17 19:05:17 UTC

No - no mike yet.

2018-04-17 19:05:27 UTC

Yes, sort of.

2018-04-17 19:05:29 UTC

LOL

2018-04-17 19:05:50 UTC

OK - thanks! LOL - Grand Torino

2018-04-17 19:06:57 UTC

@Deleted User for some reason we heard you for just 1 sec

2018-04-17 19:11:30 UTC

@ScaryPhenom can you type here?

2018-04-17 19:11:54 UTC

@patriot (UK) can you type here?

2018-04-17 19:12:16 UTC

@Tami 1967 can you type here?

2018-04-17 19:12:42 UTC

@Keybroad you good?

2018-04-17 19:13:35 UTC

@Ledzep can you type here?

2018-04-17 19:15:43 UTC

thanks..yeah..struggling...trying to find my mic isn't working!! well..

2018-04-17 19:16:12 UTC

5x5 ..hear ya fine..

2018-04-17 19:16:25 UTC

I can hear you guys but Iโ€™m lost lol

2018-04-17 19:17:08 UTC

yeah...thanks. it says "voice connected" ..

2018-04-17 19:17:25 UTC

Am I supposed to be on a headset, Iโ€™m on iPad

2018-04-17 19:17:55 UTC

I have to find my mic..not one built into my PC

2018-04-17 19:20:20 UTC

@gardenfairyify can you type here?

2018-04-17 19:21:42 UTC

I can type here hi text

2018-04-17 19:22:22 UTC

2018-04-17 19:22:39 UTC

Where is the discord for dummies?

2018-04-17 19:24:38 UTC

2018-04-17 19:27:15 UTC

I canโ€™t hear the video, I keep hearing you guys instead

2018-04-17 19:28:50 UTC

Ok

2018-04-17 19:30:44 UTC

@Johnny Schleps can you type here?

2018-04-17 19:30:57 UTC

@foxglove05 can you type here?

2018-04-17 19:31:02 UTC

I'm good @Himtex

2018-04-17 19:33:06 UTC

I have another discord channel with 4 channels, can this be on that or is the totally different? If different, how do I get to it from my app?

2018-04-17 19:33:08 UTC

@himtex ...I'm good too. I have no microphone, but I heard you!

2018-04-17 19:33:21 UTC

I hear you

2018-04-17 19:33:39 UTC

@trumpette this is a different server and you navigate severs on your far left

2018-04-17 19:33:53 UTC

Can only type

2018-04-17 19:34:08 UTC

Hello. Been on discord for awhile but push to talk won't work. Was told to grab dm from Cosmo but don't know where to find that. Thanks

2018-04-17 19:34:09 UTC

It doesnt show up on my other one, this comes up by itself

2018-04-17 19:35:00 UTC

I tried to add the server name but said the invite was no good anymore

2018-04-17 19:35:07 UTC

trumpette different user name this time than last you used?

2018-04-17 19:35:48 UTC

think I originally use a cap T on this, just changed to lower case, email may be different too

2018-04-17 19:36:19 UTC

@apacheghost top left button then search rt next to that for @CosmiC10R

2018-04-17 19:38:02 UTC

Thanks himtex. I'll see if I can find it not on iphone

2018-04-17 19:38:28 UTC

HI HELP DESK

2018-04-17 19:38:34 UTC

@Ledzep check you discord volume settings see your light no sound

2018-04-17 19:41:13 UTC

If this one does not show up on my app one, how do I save this one so I can use it? When I open the app it goes to the other one.

2018-04-17 19:43:12 UTC

You may have to just rejoin it from you other app @trumpette

2018-04-17 19:43:34 UTC
2018-04-17 19:43:45 UTC

HI

2018-04-17 19:43:56 UTC

Need help?

2018-04-17 19:44:13 UTC

himtex, I tried, said invite for link was not good. can you go over to IBOR and send me an invite?

2018-04-17 19:49:51 UTC

@trumpette Idk unless your app isnt seeing the new server if you are using the same account as before but I'm sorry I am not sure on why one wont and one will work sorry

2018-04-17 19:50:29 UTC

thanks for help

2018-04-17 19:55:27 UTC

@trumpette sorry I couldn't help more

2018-04-17 19:56:03 UTC

Iโ€™m old

2018-04-17 19:56:23 UTC

I think I need my 27 year old to come teach me

2018-04-17 19:56:52 UTC

Will I be able to get back on tomorrow if I go off now?

2018-04-17 19:57:16 UTC

Ok, cool, Iโ€™ll have my daughter teach me. Thanks guys

2018-04-17 20:19:16 UTC

@apacheghost Still no voice? Does that mic usually work ok?

2018-04-17 20:19:52 UTC

@SMOKE can you type here?

2018-04-17 20:21:50 UTC

k got ya

2018-04-17 20:22:47 UTC

yea ,but not ready to talk yet just listening will be on later

2018-04-17 20:24:29 UTC

yup,i belong to the old server before the split,just checking out the new page.in the future i may be able to help out

2018-04-17 20:24:35 UTC

It does. Can hear fine. Have checked fifty times to make sure nothing muted. Doesn't work if I don't have earbuds and just use push to talk or even tried voice activated. Old I phone. Guess someone just thinks it's better if I just bite my lip. Thanks man. Always appreciate listening to ya himtex!

2018-04-17 20:25:42 UTC

if you are using regular ear buds in cancels you internal mic to your phone that is likelythe problem if the headset has no mic itself

2018-04-17 20:26:09 UTC

@apacheghost ๐Ÿ‘†

2018-04-17 20:27:31 UTC

Naw. Earbuds with a mic. Thanks for your time. Sorry. Me and computer stuff. If y'all weren't so cool I wouldn't even be tryin=) @himtex

2018-04-17 20:28:05 UTC

lol Thx maybe a good old reboot might work too. sorry I cant help more

2018-04-17 20:29:04 UTC

Will keep tryin. You guys couldn't do more in my book! God bless!!:-)

2018-04-17 20:29:43 UTC

Thanks for all you do!

2018-04-17 20:53:07 UTC

ok gonna do the how to for patriots and watch all the VIDS...and come back ready for action LOL give me a day or two

2018-04-17 20:54:30 UTC

HI THERE

2018-04-17 20:54:47 UTC

I found it lol

2018-04-17 20:54:55 UTC

nope

2018-04-17 20:55:05 UTC

PC

2018-04-17 20:55:45 UTC

I was there but I lost it lol

2018-04-17 20:56:52 UTC

I feel like IM in school...but its a good thing

2018-04-17 20:57:05 UTC

yeah the screen is dark I cant see

2018-04-17 20:58:23 UTC

@SouthernComfort txs for all you do, Gonna learn to do my phone, laptop and TV YOUtube LOL

2018-04-17 20:58:36 UTC

I see welcome voice I see Bevy an 1 other BUT not thumper

2018-04-17 21:00:29 UTC

Naa I gonna figure it out if it kills me lol

2018-04-17 21:07:03 UTC

ok ๐Ÿ˜ƒ

2018-04-17 21:07:26 UTC

thats right

2018-04-17 21:08:32 UTC

right

2018-04-17 21:09:38 UTC

ok

2018-04-17 21:09:51 UTC

I'm not very tech savvy either and I'm shy about speaking.

2018-04-17 21:12:01 UTC

I found it finally SoCo lol

2018-04-17 21:12:43 UTC

yep ๐Ÿ˜ƒ clean my glASSES LMAO

2018-04-17 21:14:09 UTC

Good for you Snapper!

2018-04-17 21:15:21 UTC

Yes so co

2018-04-17 21:15:40 UTC

I get it. Haha

2018-04-17 21:16:45 UTC

YAYYYYYYYYYYYY

2018-04-17 21:16:48 UTC

It's a mystery. I know how to navigate everything is fine. Been listening for months. Just button doesn't work. Don't wait on me. Thank you. You're great!

2018-04-17 21:17:36 UTC

Oh I know where it is. Just restarted and wanted to see if o was in. See ya there

2018-04-17 21:18:00 UTC

Yep. Thanks

2018-04-17 21:37:45 UTC

Thanks, I was just looking aroung

2018-04-17 21:37:49 UTC

around

2018-04-17 21:38:11 UTC

ok sorry just makijg sure to look out for new folks. my apologies

2018-04-17 21:38:23 UTC

I clicked the <#430201855172280360> but it won't move my name

2018-04-17 21:39:03 UTC

ah, ok

2018-04-17 21:39:06 UTC

cool

2018-04-17 21:39:37 UTC

lol....

2018-04-17 21:40:00 UTC

I do have a question

2018-04-17 21:40:32 UTC

do you know where 412 Anon learned the cool way he created those dashboards out of excel spreadsheet?

2018-04-17 21:40:42 UTC

will all the info?

2018-04-17 21:41:12 UTC

ok, thanks

2018-04-17 21:42:14 UTC

I will probably find a youtube video on "How To" use Tableau before I ask him for his advice

2018-04-17 21:42:18 UTC

Thanks again

2018-04-17 22:10:05 UTC

@karyoker can you type here?

2018-04-17 22:10:05 UTC

You have gained a rank @himtex, you just advanced to 3 . Thanks for all you do Patriot!

2018-04-17 22:10:45 UTC

How do I get sound

2018-04-17 22:12:38 UTC

Look at bottom left by your name and unmute headset and mic

2018-04-17 22:12:39 UTC

I think I got it

2018-04-17 22:12:47 UTC

sweet!

2018-04-17 22:47:57 UTC

Haha....don't yet know what I'm doing in here....

2018-04-17 22:49:59 UTC

Thanks!

2018-04-17 22:51:29 UTC

Okay...thank you

2018-04-17 22:51:59 UTC

@himtex it used to show my name but not now. My icon is circled in red, which I'm not sure why. What does RTC connecting mean and why is there a constant buffering circle spinning???

2018-04-17 22:52:44 UTC

My name is not at the bottom

2018-04-17 22:53:10 UTC

Sounds like either your connection or our server is getting low bandwidth. Can you check how many windows you have open or your connection because thus far we've been ok here @UnaCinzia

2018-04-17 22:53:59 UTC

Ok found my name. Have to go main room

2018-04-17 22:54:11 UTC

@"T" Weird I am not even showing you yet. could be our server is loaded up at the moment. Maybe reconnect to discord by ending the program

2018-04-17 22:54:22 UTC

GOtcha thx

2018-04-17 22:54:52 UTC

You have to click the 3 bars on the top left. I am on a phone

2018-04-17 22:54:55 UTC

@himtex I have no other windows open, am on my cellphone, connection is good and it was all perfect just a few moments ago. Now I no longer hear voices either.

2018-04-17 22:55:00 UTC

My typing sucks sometimes btw lol not all my fingers work all the time

2018-04-17 22:55:22 UTC

That happens sometimes. android or apple?

2018-04-17 22:55:37 UTC

wifi or data?

2018-04-17 22:56:08 UTC

@himtex data and Android

2018-04-17 22:57:19 UTC

ok. like she said 3 bars top left navigate but if you just lost connection you can go to settings and app manager and then find discord and click it and force stop and it ends the program. restart the program and try coming back in and clicking on a voice room

2018-04-17 22:57:38 UTC

K

2018-04-17 22:58:31 UTC

FYI For Android Users: if you just lost connection you can go to settings and app manager and then find discord and click it and force stop and it ends the program. restart the program and try coming back in and clicking on a voice room

2018-04-17 22:58:39 UTC

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