help-desk
Discord ID: 430201855172280360
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@everyone (< do not abuse this btw, as everyone in the whole Discord will come running and get annoyed at overuse!)
Welcome to the Soapbox Testbed! This is the channel or โroomโ where some of the experienced mods and Discord volunteers will talk you through a basic orientation. Click the people icon above (by the search/magnifying glass) to see โwho is hereโ list of Admins, Mods, and members on the right. On mobile devices you can โswipeโ left to see the same. Swipe right, or click the people icon again to see the various rooms or channels on the left. The rooms or channels you see will vary depending on your permission levels.
Accompanying this TEXT channel is a voice channel. You can and should be in both at the same time. #help desk voice or the channel right below this one, <#430201855172280360>
Look at the left hand column (swipe right if on mobile) and see your name in the lower left corner of your screen. Click the gear icon to set your voice method and volume levels for input and output. This area of setup usually requires a bit of talk through, but once you have learned this, please help train the next wave of volunteers who come in right behind you. This is how your skills develop and natural leaders emerge.
In our voice areas we usually select the Push To Talk setting. This helps curb background noises when button is not pushed. We recommend you use headphone also to prevent speaker feedback. Build good habits now as we try to up our game with the goal of a team of skilled professional sounding volunteers. Just us, but cool sounding ๐
Go back to Whoโs Here view, click any name (with green or orange light) to Direct Message if you have a question or find yourselves in here alone or lost. โ๏ธ
You have gained a rank @Deleted User, you just advanced to 1 . Thanks for all you do Patriot!
Awesome @Deleted User good overview brother!
Indeed. Great breakdown.
FOR EVERYONE NEW TO DISCORD - CHECKOUT THIS 6 MINUTE VIDEO
IF THIS HELPS, PLEASE SUBSCRIBE TO THIS CHANNEL FOR NEW UPCOMING TECH TIPS AND ACCURATE NEWS
https://www.youtube.com/watch?v=UE5x7-Z_AL8&t=107s
@everyone
Thank you. My fist assignment in CBTS Discord was vetting each new member and in IBOR and NameAndShame this type talk through had the new crew running themselves in about four hours ๐
You nailed it brother!
Yep. I spent hours in the help-desk on ibor helping people get set up
pls remember to set new chanel notifications to @ mentions only. not every post lol
I think there is a โDiscord for Dummiesโ video that covers the basics too.
my phone is havin a siezure lol
I'll find it for you
i changed my setting now but your able to do it for all as admin when u create a server
Channel settings up top
Yes, we just used the at @ sign to get newbies in here next after Welcome entry, but the best example is to limit use.
Agreed
Agreed also !!!
Cosmic can actually limit or disable that. Yes, click the Testbed title on upper left hand corner to set your notification level. Do NOT click leave server to sign off for the day. This will literally kick you out of this Discord and youโll have to re-enter all over again! LOL
Android app Notification Fix (Clear or Reduce Notifications) -
1) Select desired server from left-side.
2) Select three-line menu icon located upper-left of screen.
3) Select server listed. Drag up from selected server-name shown at bottom of screen.
4) Select Notifications on menu listed & select desired option; All Messages, [Only @mention], Nothing, Suppress @everyone and @here, or disable Mobile Push Notifications.
6) Select Back Arrow when done.
*Select "Nothing" Option ", & Deselect "Mobile Push Notifications" by tapping on it once, respectively if no notifications are desired.
Those should help as well @Deleted User
Great job @An0n_American
Any time
@CosmiC10R can you change the server setting to mentions Only?
@Gab.ai/cannuker777 yes, but you can click the โTestbedโ Discord title on upper left hand corner and set your notifications there to All, @ or None. This will keep us all sane.
Yes, I was getting the bot notifications every grab of Fox News, etc. a couple dozen at least hahaha
Once you enter the โhelp desk voiceโ channel, plus this <#430201855172280360> room or channel, you can practice chat and text simultaneously. Links and sauce can be posted in this space (text) while ongoing voice questions and answers carry on live. Learn to watch both. In 24-7 Soapbox Livestream our researchers drop links, Q posts, etc., while the voice is ongoing.
Thanks Gen6 Slayr
Yes sir. Very good advice @Deleted User
Okay, volunteers, if we could write a summary of our tips today, including vids, and post in new channel <#430892996716920852> for a more permanent reference to get our newcomers oriented and up to speed. We will not chat in there, just these basic tips to send anyone and everyone for 101 training tips. This channel scrolls off so that will be our how-to repository. Thank you all, great prep work today!
I can pin now, but many of my โparagraphsโ above were actually 6 posts long. I can rewrite and pin, except newbies often never click the red pushpin, but will do both. Marise, you are key asset here and I thank you! ๐ for bringing your experience and links!
do you know how to save a web site
@KrisHunter have not used but one can submit an url that you suspect might disappear to an archive website and it will save the website there, if that helps. I donโt know the archive link, anyone? I think @she7anon and others have posted it before.
If you click the little dots on the upper right of the browser is should allow you to save a page or download as a pdf. I've done both. Depends on the browser. @KrisHunter
To save for future reference, I email or message links to myself several times a day. Easy to retrieve later.
Unless the website disappears
Yeah. I just save the pages. I tend to have too many to keep track of otherwise.
You have gained a rank @An0n_American, you just advanced to 2 . Thanks for all you do Patriot!
Ask Deadcat, he has an awesome filing system, and memory, but he may be traveling to D.C. right now.
Hi all! Please let me know if I can assist in some way. Much Love ๐
I don't get the rank thing....
You have gained a rank @AncestralCrosse, you just advanced to 1 . Thanks for all you do Patriot!
!rank
hello
Greetings all... Doing the leg work as requested...
ive got to get a vid msg to group important theory ref Cohen
Cleaning house VIP
Buongiorno, ciao! Good morning, hil.
Good morning
@Deleted User you need some help?
yes
ok
@Wang Dang Doodle can you type here?
i hear you
yes
i hear you
perfect
thank you
What's with the bouncing exclamation point?
huh?
got to get a headset!
ok you can still text down below too
I like to listen to the youtube channel while in here.
@himtex I've got a yellow bouncing up & down exclamation point just above my name to the left & next to the patriots soapbox avatar above left
Hey, @I love Horses if you can hear or type let me know
That's odd @Thranduil
@himtex I can see you typing. Cannot hear you.
ok. you have a headset?
You can be here and not hear or talk but you're welcom either way
@himtex I'm in Patriots Soapbox voice
ok cool so you're good to go...lol sorry
๐ช๐ผ ๐ โ๐ผ
I'm in help desk you can change your text channels
@himtex No worries! That's why I cant hear you! LOL
lol
Oh well lets see how long it lasts, it may be just to get my attention
NOOOOO
ooops
OK
thanks
@Thranduil idk know sorry that's a new one on me
@Deleted User can you talk or text?
@CJ Cooper Can you type here?
@BrilliantBake can you type here?
I see that I can text but is there audio??
Yes I can type here
Yes you likely need to set up push to talk
CJ can you hear?
I Can hear you guys 5X5. I dont currently have a Mic....
Yes I can if I go to desk voice
Hey CJ can you talk?
I can hear
No mic
yes can hear you
@Deleted User we cannot hear you possible bad mic or setting
Can we listen here ?
No streaming here this is a get to know you and research server
Never been in anything like this
YOu can type on the text channels that dont have a speaker and talk in the channels that show a speaker
@Deleted User Can you hear us?
Now I can hear Q people talk - 5 x 5
No - no mike yet.
Yes, sort of.
LOL
OK - thanks! LOL - Grand Torino
@Deleted User for some reason we heard you for just 1 sec
@ScaryPhenom can you type here?
@patriot (UK) can you type here?
@Tami 1967 can you type here?
thanks..yeah..struggling...trying to find my mic isn't working!! well..
5x5 ..hear ya fine..
I can hear you guys but Iโm lost lol
yeah...thanks. it says "voice connected" ..
Am I supposed to be on a headset, Iโm on iPad
I have to find my mic..not one built into my PC
@gardenfairyify can you type here?
I can type here hi text
Where is the discord for dummies?
I canโt hear the video, I keep hearing you guys instead
Ok
@Johnny Schleps can you type here?
@foxglove05 can you type here?
I'm good @Himtex
I have another discord channel with 4 channels, can this be on that or is the totally different? If different, how do I get to it from my app?
@himtex ...I'm good too. I have no microphone, but I heard you!
I hear you
@trumpette this is a different server and you navigate severs on your far left
Can only type
Hello. Been on discord for awhile but push to talk won't work. Was told to grab dm from Cosmo but don't know where to find that. Thanks
It doesnt show up on my other one, this comes up by itself
I tried to add the server name but said the invite was no good anymore
trumpette different user name this time than last you used?
think I originally use a cap T on this, just changed to lower case, email may be different too
@apacheghost top left button then search rt next to that for @CosmiC10R
Thanks himtex. I'll see if I can find it not on iphone
HI HELP DESK
If this one does not show up on my app one, how do I save this one so I can use it? When I open the app it goes to the other one.
You may have to just rejoin it from you other app @trumpette
@GotPeace/Saltyheart Hello
HI
Need help?
himtex, I tried, said invite for link was not good. can you go over to IBOR and send me an invite?
@trumpette Idk unless your app isnt seeing the new server if you are using the same account as before but I'm sorry I am not sure on why one wont and one will work sorry
thanks for help
@trumpette sorry I couldn't help more
Iโm old
I think I need my 27 year old to come teach me
Will I be able to get back on tomorrow if I go off now?
Ok, cool, Iโll have my daughter teach me. Thanks guys
@apacheghost Still no voice? Does that mic usually work ok?
k got ya
yea ,but not ready to talk yet just listening will be on later
yup,i belong to the old server before the split,just checking out the new page.in the future i may be able to help out
It does. Can hear fine. Have checked fifty times to make sure nothing muted. Doesn't work if I don't have earbuds and just use push to talk or even tried voice activated. Old I phone. Guess someone just thinks it's better if I just bite my lip. Thanks man. Always appreciate listening to ya himtex!
if you are using regular ear buds in cancels you internal mic to your phone that is likelythe problem if the headset has no mic itself
@apacheghost ๐
Naw. Earbuds with a mic. Thanks for your time. Sorry. Me and computer stuff. If y'all weren't so cool I wouldn't even be tryin=) @himtex
lol Thx maybe a good old reboot might work too. sorry I cant help more
Will keep tryin. You guys couldn't do more in my book! God bless!!:-)
Thanks for all you do!
ok gonna do the how to for patriots and watch all the VIDS...and come back ready for action LOL give me a day or two
HI THERE
I found it lol
nope
PC
I was there but I lost it lol
I feel like IM in school...but its a good thing
yeah the screen is dark I cant see
@SouthernComfort txs for all you do, Gonna learn to do my phone, laptop and TV YOUtube LOL
I see welcome voice I see Bevy an 1 other BUT not thumper
Naa I gonna figure it out if it kills me lol
ok ๐
thats right
right
ok
I'm not very tech savvy either and I'm shy about speaking.
I found it finally SoCo lol
yep ๐ clean my glASSES LMAO
Good for you Snapper!
Yes so co
I get it. Haha
YAYYYYYYYYYYYY
It's a mystery. I know how to navigate everything is fine. Been listening for months. Just button doesn't work. Don't wait on me. Thank you. You're great!
Oh I know where it is. Just restarted and wanted to see if o was in. See ya there
Yep. Thanks
Thanks, I was just looking aroung
around
ok sorry just makijg sure to look out for new folks. my apologies
I clicked the <#430201855172280360> but it won't move my name
ah, ok
cool
lol....
I do have a question
do you know where 412 Anon learned the cool way he created those dashboards out of excel spreadsheet?
will all the info?
ok, thanks
I will probably find a youtube video on "How To" use Tableau before I ask him for his advice
Thanks again
You have gained a rank @himtex, you just advanced to 3 . Thanks for all you do Patriot!
How do I get sound
Look at bottom left by your name and unmute headset and mic
I think I got it
sweet!
Haha....don't yet know what I'm doing in here....
Thanks!
Okay...thank you
@himtex it used to show my name but not now. My icon is circled in red, which I'm not sure why. What does RTC connecting mean and why is there a constant buffering circle spinning???
My name is not at the bottom
Sounds like either your connection or our server is getting low bandwidth. Can you check how many windows you have open or your connection because thus far we've been ok here @UnaCinzia
Ok found my name. Have to go main room
@"T" Weird I am not even showing you yet. could be our server is loaded up at the moment. Maybe reconnect to discord by ending the program
GOtcha thx
You have to click the 3 bars on the top left. I am on a phone
@himtex I have no other windows open, am on my cellphone, connection is good and it was all perfect just a few moments ago. Now I no longer hear voices either.
My typing sucks sometimes btw lol not all my fingers work all the time
That happens sometimes. android or apple?
wifi or data?
ok. like she said 3 bars top left navigate but if you just lost connection you can go to settings and app manager and then find discord and click it and force stop and it ends the program. restart the program and try coming back in and clicking on a voice room
K
FYI For Android Users: if you just lost connection you can go to settings and app manager and then find discord and click it and force stop and it ends the program. restart the program and try coming back in and clicking on a voice room
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